Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,338 Reviews)
Rating breakdown 27,338 reviews
5 Stars
23,435
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
The Galaxy S25 Ultra is a remarkable phone!
on February 18, 2025
Posted by: Jaynr1979
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is simply the best phone I've ever used. Seamless integration of apps, great battery life, amazing camera. I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S pen is terrible
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] It was supposed to be upgrade but s pen doea not work as before and lack of massage magnets support is a loose loose
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hello Slimone, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how vital specific features of your device are to you every day, and we would love to help you align your phone to your needs and expectations. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual to help you with voice controls and hand gesture options for some of the features that were previously done with the S Pen. We have lastly shared a link to the Samsung Support Team to offer assistance with your message features, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best purchase I could have made
on February 18, 2025
Posted by: Nicksolo16
[This review was collected as part of a promotion.] I was a user for many years of different Android devices, but now that I buy the Samsung Galsxy S25 Ultra, I feel happy, not only because of how fluid it is, but also because of the connectivity it has with its ecosystem and more, its itel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good performance
on February 18, 2025
Posted by: Performance
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute masterpiece! The 6.8-inch Dynamic AMOLED display with 144Hz refresh rate is stunning—colors pop, and everything feels ultra-smooth. The 200MP main camera takes jaw-dropping photos, even in low light, and the 10x optical zoom is mind-blowing. Performance is lightning-fast thanks to the Snapdragon 8 Gen 3 chip and 16GB RAM—no lag, even with heavy multitasking or gaming. The battery life is impressive, easily lasting a full day, and the 65W fast charging is a lifesaver. The titanium frame and Gorilla Glass Victus 3 make it feel premium and durable. While it’s pricey, the S25 Ultra is worth every penny for its top-tier features and future-proof design. A true flagship king!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good and new, but lost in some ways.
on February 18, 2025
Posted by: AndroidFTW
[This review was collected as part of a promotion.] This phone makes daily tasks a breeze. The AI is super helpful for getting things done quickly. It's a shame some older features are gone, though. Still, it's a great device overall. I'm much more efficient now.
The "Now Brief" AI features are seriously impressive. I'm really enjoying how they keep me up-to-date. The summaries are super helpful and easy to digest. It's a great way to get a quick overview of what's happening. Keep up the fantastic work!
The "Now Brief" AI features are seriously impressive. I'm really enjoying how they keep me up-to-date. The summaries are super helpful and easy to digest. It's a great way to get a quick overview of what's happening. Keep up the fantastic work!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on February 18, 2025
Posted by: Luigiemi
[This review was collected as part of a promotion.] This product is amazing, the apps are powered by iA, the camera is of very good quality, and the people we have in English as a second language help us a lot in real-time translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More powerful and faster.
on February 18, 2025
Posted by: AndyCan98
[This review was collected as part of a promotion.] Go from having the s24 Ultra to the new model s25 Ultra and the difference in fluidity and speed of running everything is much faster and the device is heated less despite demanding more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best galaxy to date !
on February 18, 2025
Posted by: Winky007
[This review was collected as part of a promotion.] I absolutely love everything about my s25 ultra ! My only complaint is the battery could be better ! But everything about this phone is a powerhouse ! Just needs the battery to hold up ! By far my most favorite galaxy ever !
Value
5
Written by a customer while visiting Samsung US