Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(24,263 Reviews)
Rating breakdown 24,263 reviews
5 Stars
20,810
4 Stars
2,670
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Camera quality and pen
on May 21, 2026
Posted by: AMworkload
[This review was collected as part of a promotion.] I use my phone alot for work, and specifically using my camera and pen regularly. It works wonders to make quick notes, take photos and edit and circle things. I keep upgrading from all the ultras that have been out, and thus far, this one's my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really good phone in terms of battery.
on May 21, 2026
Posted by: LoveYoufromSpeed
[This review was collected as part of a promotion.] It's a really good phone in terms of battery, gaming, and looks. Gave me a really good performance overall from the past year and the Galaxy AI is really helpful, helped me translate or know more about a object from a photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on May 21, 2026
Posted by: Benixonix
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now and overall it’s an incredible phone. The design feels premium and solid, and the display is one of the best I’ve ever seen on a smartphone. Performance is extremely fast thanks to the powerful Snapdragon processor. Apps open instantly, multitasking is smooth, and gaming runs flawlessly.
The large Dynamic AMOLED display is bright, sharp, and very smooth with its 120Hz refresh rate, making everything from scrolling to watching videos look amazing. Battery life is also very reliable, with the 5,000mAh battery easily lasting a full day of heavy use.
One of my favorite features is the built-in S Pen. It makes the phone unique and very useful for taking notes, signing documents, editing photos, or just navigating the phone more precisely.
Another highlight is the Galaxy AI features. The phone can intelligently edit photos, expand images with generative edits, remove background noise from videos, and even create slow-motion clips using AI. These tools make the phone feel very advanced and fun to use.
The camera system is also impressive with its high-resolution sensors and powerful zoom capabilities that capture detailed photos and videos in many different situations.
Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone with amazing performance, a beautiful display, strong battery life, and innovative AI tools that make everyday use even better.
The large Dynamic AMOLED display is bright, sharp, and very smooth with its 120Hz refresh rate, making everything from scrolling to watching videos look amazing. Battery life is also very reliable, with the 5,000mAh battery easily lasting a full day of heavy use.
One of my favorite features is the built-in S Pen. It makes the phone unique and very useful for taking notes, signing documents, editing photos, or just navigating the phone more precisely.
Another highlight is the Galaxy AI features. The phone can intelligently edit photos, expand images with generative edits, remove background noise from videos, and even create slow-motion clips using AI. These tools make the phone feel very advanced and fun to use.
The camera system is also impressive with its high-resolution sensors and powerful zoom capabilities that capture detailed photos and videos in many different situations.
Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone with amazing performance, a beautiful display, strong battery life, and innovative AI tools that make everyday use even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra phone I've owned yet
on May 21, 2026
Posted by: beauvp
[This review was collected as part of a promotion.] I have had almost every single version of the notes when samsung had that line up and now I have used 3 of the Ultra phones since they came out. Honestly I love the Ultra series and the S25 Ulta by far has been my favorite, the battery life A-, Snapdragon chipset A+ especially with gaming, photos, video's etc also the night photo option is fantastic! The only downside is unlike my S22 Ultra I don't have a Bluetooth S pen anymore and that was very useful. Also great improvements to bixby and the AI A+. Also going to start using smart switch with the 3D room option for devices and all which is A+. Also the Samsung Dex has gotten much improved feels like I have a mini PC when I plug it into hdmi monitor. Also the Samsung ecosystem works phenomenally with my Ultra watch and Tab S11 Ultra and the Galaxy Book 4 Ultra with the Intel 7 Ultra chip and my mini Samsung projector which I can control with all devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some great and bad features
on May 21, 2026
Posted by: Laphone
[This review was collected as part of a promotion.] The phone is amazing but the only bad thing is the camera in the night and also you can lose the s pen easily and cant track it if you lose it.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Laphone, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We have provided a link to an article to help you with the camera features for the best possible photos in lowlight conditions. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It never froze, no matter what I'm doing!
on May 21, 2026
Posted by: Berdianoh
[This review was collected as part of a promotion.] My friends always love when I pick their photos and make something silly out of it lol, and that's all possible because of the Galaxy AI, I don't hold myself anymore when writing something important because I can always get it the way it needs to be, professional or even jokingly I know the message is well wrote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent phone.
on May 21, 2026
Posted by: JoeBigFan
[This review was collected as part of a promotion.] I have this phone for about 7 months. Is still working really fast, no decreased speed of processor so far. I use the Galaxy AI mostly to fix pictures and translate and I have no complaints. I mostly like the eraser funtion. It work great. Also I have pictures some object or animal on pictures and it's understand what I want to draw. The camera zoom is great, I love to picture moon with this function. Beside that I use the phone for office function like making and adjusting my home budget every month, pay debts, download documents, messages with the email, WhatsApp and text. Some times I split screen and works great. I always has a lot of apps opened and is never stuck or goes slow. The voice of calls is great too. I also hear a lot of music I have recorded in it and the quality of the sound is amazing. When I'm not at my job, because is a closed building with almost no windows, the battery last the whole day. I also use the S pen a lot. I plan to use it for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra Review
on May 21, 2026
Posted by: Fanny7
[This review was collected as part of a promotion.] I use my Samsung device to create lifestyle and skincare videos for social media. The Galaxy AI features on my Samsung Galaxy S25 Ultra help me quickly edit clips, improve lighting, and reduce background noise so my videos look clean and professional. The camera quality is amazing for capturing detailed skincare routines, and the large display makes it easy to review and edit content right on the phone. It’s also great for streaming, browsing, and staying productive throughout the day.
Value
4
Written by a customer while visiting Samsung US