Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(24,070 Reviews)
Rating breakdown 24,070 reviews
5 Stars
20,647
4 Stars
2,648
3 Stars
457
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Simply ULTRA!!!
on May 19, 2026
Posted by: Dtrik2687
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra for so many reasons, but the main reason is because it doesn't take over my life, it helps simplify it. I can say Gemini add the dogs vet appointment to the calendar for 2pm next Thursday and remind me. Not only will AI add it, but when next Thursday rolls around I get a reminder of the vet appointment. In the car the Samsung Galaxy S25 Ultra is a game changer. 5G capable speeds with Hotspot capabilities so everyone is happy. I just get in and it connects to my android auto flawlessly. I can ask Gemini to add a destination on Google maps or play my favorite playlist on Spotify or whatever music app you use. Hands free, still on the wheel, eyes still on the road. Having kids or even big friend groups you know photos are going to be involved. This phone can handle it. The camera is amazing. Awesome zoom. With amazing clarity. AI assisted editing, how cool is that. Circle what you want removed, gone. Someone isn't looking in this picture but they are in this picture, use AI to swap their faces. Done. now everyone is smiling in the picture and it is really them not a AI mock up. Have some downtime need something to do. This phone has handled any game from the Google playstore I've thrown at it no problem. I know Its hard to completely convince someone to buy a phone from a review. I'm not here to do that I am here for those on the fence that need a little nudge, a little push, to go ULTRA!!! You will love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and Cons
on May 19, 2026
Posted by: Kuarugi
[This review was collected as part of a promotion.] This device works great, his fast and reliable. Good networking and gaming speeds. One of my many issues with it is how easily dirt and debris get into the camera lenses making the camera nearly unusable do to the auto focus lens glitching or getting stuck.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Kuarugi, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the processing power, reliability, and usage of your device. We have provided a link to the Samsung Support Team to help you with the debris you mention experiencing in the camera lenses of your device at your convenience. They can review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the S23 ultra to the S25 ultra
on May 19, 2026
Posted by: Stickfut
[This review was collected as part of a promotion.] The S25 ultra is by far my favorite Galaxy product to date. I use my phone for work and it's extremely fast processing and technology make it a must have experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on May 19, 2026
Posted by: Vincenzo
[This review was collected as part of a promotion.] Came from an S23 FE and the upgrade can't be overstated feels so much nicer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs consumer control
on May 19, 2026
Posted by: Alwaysasamsunguser
[This review was collected as part of a promotion.] I don't like the fact that I can't group my apps i ons into folders nor the fact the main screen can't be changed and are locked in. However, some of the affects of software is nice. It just needs to be met in the middle where I can decide what my set of apps look like to the running software.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Alwaysasamsunguser, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that there are aspects of your device that you enjoy using every day. We have provided a link to the complete manual for your device to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciat you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the features of this phone are great and give good
on May 19, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] is the best not only the phone but its fast motion great experience usining as a i had see and the ai great at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Laptop in my pocket
on May 20, 2026
Posted by: LINAAA
[This review was collected as part of a promotion.] It's like having a personal assistant with a laptop in my pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very durable and very user friendl
on May 20, 2026
Posted by: Jayboy
[This review was collected as part of a promotion.] Galaxy AI , I use my device for personal and buissness use and it had done great for me I truly love the phone.
Value
5
Written by a customer while visiting Samsung US