Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,949 Reviews)
Rating breakdown 27,949 reviews
5 Stars
23,966
4 Stars
3,107
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Great Investment
on May 27, 2026
Posted by: HappyCamper
[This review was collected as part of a promotion.] Keep finding new features, I think they grow everyday. Have not yet got up to speed on AI but with the phone helping I am moving forward. Only thing I would change is the edge and it being very sensitive to the touch, but would not give it up for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's nice but not too happy with certain things
on May 27, 2026
Posted by: THErenovator
[This review was collected as part of a promotion.] So android auto you can't really adjust the volume settings or equalizer to where you get desired sound quality, Obviously I got to have certain things while driving and the android auto was a major disappointment. I like the phone itself wish it could be on a different platform I'm not a fan of Google anymore.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello THErenovator, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to the complete manual to help you adjust the settings for the features that have been changed. We have also provided a link to the Samsung Support Team to help you explore the frustrations you mention with Android Auto and help you have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone!!
on May 27, 2026
Posted by: Boni155
[This review was collected as part of a promotion.] I love the quality of the videos and photos. Google lens is amazing for identifying different things. Galaxy Ai and Gemini have been a game changer for me. I have recipes and how to videos at my fingertips. The graphics when playing games are phenomenal!! crisp and clear!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 27, 2026
Posted by: Deano118
[This review was collected as part of a promotion.] I use this phone for just about all communication. Nice screen size, not too big for my pocket. Great video quality and fast processor. Lots of memory. Not a fan of Galaxy AI but I'm also not accustomed to AI in general so that's something I'm working on. The autocorrect does drive me crazy because it messes me up quite often. Overall, a great phone however.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around amazing.
on May 27, 2026
Posted by: Taymd95
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is Samsung's flagship beast — titanium build, massive 6.8-inch display, and that 200-megapixel camera. What really sets it apart is Galaxy AI, which brings serious smarts to the phone. It can translate calls in real time, summarize your notes, edit photos with a few taps, and even turn your doodles into full images. Zoom's on this phone too, thanks to Galaxy AI. You can automatically zoom in and out smoothly during video calls, with AI keeping your face centered even if you move. Gaming's awesome on your Samsung — the S25 Ultra has a Snapdragon 8 Elite chip, so it rips through games like Genshin Impact or Call of Duty at max settings. Enable Game Booster for performance mode, and the big 6.8-inch screen with 120 hertz refresh rate makes everything buttery smooth. For movies, crank up the brightness on that stunning display, pop on Galaxy Buds, and enjoy Dolby Atmos sound — it's basically a portable theater.
For work and school, use Samsung DeX to turn your phone into a desktop when you plug it into a monitor. Multitask with split screen, and Galaxy AI can summarize long docs or transcribe lectures in real time. The S Pen's perfect for taking quick notes in class, sketching diagrams, or editing documents with precision. Pair it with the big screen and you basically have a mini tablet for productivity. Don't forget, the battery life on the S25 Ultra is solid, you can game, watch movies, and handle schoolwork all day without stressing about a charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android 4 life
on May 27, 2026
Posted by: Bybarris
[This review was collected as part of a promotion.] I have used a note for many years. I love android. I enjoy setting up my device to work for me and alter it as needed to better assist me in whatever task or event im involved in. I appreciate the simplicity of it but also the features and the camera quality has always been awesome. I cant imagine ever switching from samsung android ultra. I appreciate the versatility of the phone and the s pen option. The new galaxy AI features are also awesome. I use several of them through out my work day to communicate in different languages and to review voicemails and etc. I know it will continue to grow and impress me. Samsung / android user for life, definitely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra changed the game!
on May 27, 2026
Posted by: Babyboo
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and honestly… it’s a beast 🔥
✔️ Super fast — everything runs smooth (no lag at all)
✔️ Camera is crazy sharp (200MP, zoom is insane 📸)
✔️ Battery lasts all day easily 🔋
✔️ Big beautiful screen — perfect for Netflix & social
✔️ Camera is crazy sharp (200MP, zoom is insane 📸)
✔️ Battery lasts all day easily 🔋
✔️ Big beautiful screen — perfect for Netflix & social
The AI features actually help a lot (editing photos, searching, etc.)
Plus the S Pen is still great for notes & quick edits ✍️
Plus the S Pen is still great for notes & quick edits ✍️
Only downside: it’s a little expensive and big in hand.
Overall: If you want a powerful, premium phone — this is 100% worth it 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra
on May 27, 2026
Posted by: AngelEyes
[This review was collected as part of a promotion.] I choose another Samsung due to prior experience with the brand. However this phone has blown me away. The camera quality is above and beyond the others I have used. The ease of use for it has helped me teach my boomer mother how to use her Samsung. Yet another win in my book. Thought I myself don't use the Galaxy AI much it is easy to use and is very help for. This brand get a 50* s out of 10 for me. Thank you Samsung. Keep up the great work.
Value
5
Written by a customer while visiting Samsung US