Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(23,952 Reviews)
Rating breakdown 23,952 reviews
5 Stars
20,549
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Amazing phone. Does everything I want to to do
on April 13, 2026
Posted by: Vinophotography
[This review was collected as part of a promotion.] This phone has been the absolute best device I've ever owned. I've traveled all over the world with it never had any issue connecting to other networks. It's been extremely reliable and long lasting. I use Galaxy AI to get recommendations for restaurants and hotels. I use maps to put me in the right direction when I'm in other countries.
As a platform for a mobile photographer this has been the best device for a mobile workflow. I regularly use it to edit photos to post on Instagram and other social media sites. It's just fast and reliable it holds all of my photos and simply the Best.
As a platform for a mobile photographer this has been the best device for a mobile workflow. I regularly use it to edit photos to post on Instagram and other social media sites. It's just fast and reliable it holds all of my photos and simply the Best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smooth and Built for Everything
on April 13, 2026
Posted by: DesSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily for work and content creation, and it’s been an amazing experience. The performance is extremely fast and smooth, whether I’m editing videos, multitasking, or using heavy apps.
The display is bright, sharp, and perfect for watching content or working on the go. The battery easily lasts me all day, even with heavy usage.
One of my favorite features is Galaxy AI. It really improves productivity, from helping with quick edits to making everyday tasks easier and faster.
The camera quality is top-tier. Photos and videos come out very detailed, and it’s perfect for social media or professional content.
Overall, this device feels premium, reliable, and powerful. It handles everything I throw at it without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pen and how it easy to learn and use.
on April 13, 2026
Posted by: DREWSki
[This review was collected as part of a promotion.] Galaxy AI makes it easy to shop and look up prices on a item just using a pic. Plus it tells me where the best place to sell it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: Wolfpack
[This review was collected as part of a promotion.] I love the Galaxy AI in this phone, what needs more help is the interpreter mode when it comes to its precision in identifying what someone in another language was saying and the mode would just end being a game of telephone. My other reason i did not give this 5 stars is because samsung removed the bluetooth capability/functions from the pen. Taking pictures using the pen was great before. The phone could use a bigger battery too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Worth moving from pixel to Samsung
on April 13, 2026
Posted by: Dheeraj
[This review was collected as part of a promotion.] I have moved from pixel to Samsung, even before that I had OnePlus.
There is a lot of features I missed from OnePlus when is switched
to pixel which seems to be covered in the Samsung. So far best phone, specifically camera and the AI photo editor.
It's worth every penny.
Only downside I feel is s-pen should have had some control to click selfies. And the battery should have grown from 5000 to high.
There is a lot of features I missed from OnePlus when is switched
to pixel which seems to be covered in the Samsung. So far best phone, specifically camera and the AI photo editor.
It's worth every penny.
Only downside I feel is s-pen should have had some control to click selfies. And the battery should have grown from 5000 to high.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device with many features
on April 13, 2026
Posted by: Alphaandre3000
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an amazing phone truly, with many different features, but it is difficult knowing how to get the most out of the phone with losing interest. The new Gemini AI is a struggle to work with and Google was better getting what I wanted. Even when in the car and asking it to navigate to one of my contacts addresses, it pulls up something totally different. I love the phone, but the design could be far better. Having the same look and cameras 📷 really doesn't make it an upgraded model worth upgrading at times. Having better options for using the S-Pen would be great as well. The Gen AI or Gemini still needs work and some major instruction to be better and in my book meet the needs of an everyday user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable i can pull up AI on this very easy
on April 13, 2026
Posted by: Wolfpac
[This review was collected as part of a promotion.] Galaxy AI very dependable hardware is reliable. Love the Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. Its a great product. I
on April 13, 2026
Posted by: MNTandDEWmesixnineninesix
[This review was collected as part of a promotion.] GALAXY AI isn't as good as just typing in your question. Its ok but it gets alot of stuff wrong! ...that was what I sent to Samsung, they sent me an update and just like that it works amazing for me!
Value
5
Written by a customer while visiting Samsung US