Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(28,891 Reviews)
Open Ratings Snapshot
Rating breakdown 28,891 reviews
5 Stars
24,758
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
The Future is NOW
on July 5, 2025
Posted by: WCNCreations
[This review was collected as part of a promotion.] This device is AMAZING!! Upgraded from a Samsung Galaxy S20 Ultra to the new S25 Ultra. The updates, the Galaxy AI, the interfaces, the smoothness..... it should be illegal! Not only can this device produce profession quality images, you can make ordinary photos look extraordinary with Galaxy AI!
Photographer by trade, and having this gem in my pocket is like having another camera on hand for candid moments between lens changes or when life wouldn't allow a full size camera.
Do yourself a favor- Get one! Take the photo! Record the video! Send the message! Makes those memories.... and make them with a Samsung Galaxy!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente producto
on July 5, 2025
Posted by: Glock43
[This review was collected as part of a promotion.] Galaxy s23 ultra, Note20 ultra, Galaxy s23 ultra, Nevera, Televisor 82 y 65, Audífonos, tableta × 2 todos de alta gama muy confiables y duraderos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I'm blown away to another galaxy!
on July 5, 2025
Posted by: MtnDewBaby
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a game-changer! 💪 Its build is like the Colosseum, its camera is unreal, and the AI features are boosting productivity! Samsung is killing it! 🤩 #GalaxyS25Ultra #Camera #AI #Innovation #Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All expectations check it
on July 5, 2025
Posted by: Shana85
[This review was collected as part of a promotion.] It will always be my top choice when it comes to a phone. I can work, watch videos in ultra-high definition, and when it comes to photo quality, it’s definitely an excellent purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not perfect, but feature packed
on July 5, 2025
Posted by: Bob614
[This review was collected as part of a promotion.] Bixby is mostly failing where Google Gemini is succeeding.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 5, 2025
Posted by: Bisolovesamsung
[This review was collected as part of a promotion.] I love samsung products. Have been using them for many years. I swap phones every year. I use it for work and personal stuff. I useb AInfrequently now. As a Doctor when faced with a difficult question AI. Will never use another products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on July 5, 2025
Posted by: Stephieq
[This review was collected as part of a promotion.] The Samsung S 25 Ultra is a powerhouse—stunning display, pro-level cameras, ultra-fast performance, and all-day battery. Truly the best flagship phone on the market!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Keep Your S24 Ultra
on July 5, 2025
Posted by: theFallenMarvel
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
While having great camera features and bolstering the latest processor, everything else feels like it's the same or a step back in some cases. The S-Pen was downgraded, the rounded frame seems to give you less real estate with the screen, and it overall just doesn't feel like an upgrade. If you already have a S24 Ultra, hold on to it. This may be a solid choice if you are a couple of generations back, but then again, so is the S24 Ultra. 🤷🏿‍♂️
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 8, 2025
Hey there TheFallenMarvel, we appreciate you taking time out of your day to share feedback on your Samsung Galaxy S25 Ultra. We understand how important it is to you to feel you have made a good investment in your chosen device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you discover new features and best align your device to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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