Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,896 Reviews)
Rating breakdown 28,896 reviews
5 Stars
24,763
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
2
Not better than 24ultra
on July 7, 2025
Posted by: Samsung4skz
[This review was collected as part of a promotion.] I was surprised at how this phone is a downgrade on everything but the weight of the phone. Didn't like the new software update, the camera, how fast it is. I usually use my phone for concerts and traveling and ... my 24 ultra is way better unfortunately. I honestly regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello Samsung4skz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changes to the software and other features, can take time as you adjust to new gestures and settings. We have provided a link to the full device manual to assist you with the settings and features of your device. We have also shared a link to an article to help you with the camera settings to capture the amazing concerts and traveling you are doing. We have also shared a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 7, 2025
Posted by: Schnauzerguy
[This review was collected as part of a promotion.] What a powerhouse! AI is fun and I'm still learning new things every week. Camera is best camera phone I've ever owned. All in all very pleased! Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on July 7, 2025
Posted by: Teslabill
[This review was collected as part of a promotion.] Galaxy AI is pretty good.. the phone is significantly lighter than the 24 Ulrea and even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra and AI Set a New Standard
on July 7, 2025
Posted by: Lovealltech
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the smartest phone I have ever used. The new Galaxy AI features are not just gimmicks, they make daily tasks faster and more intuitive. I use the built-in transcription tool to convert voice memos into clean notes instantly. Circle to Search is a game changer when I see something interesting and want to find it fast.
Photo editing is almost magic now. I can remove distractions, shift people in frame, or enhance a blurry shot with just a tap. The AI-generated summaries for web pages and articles are perfect for skimming during busy days.
Performance-wise, this phone handles everything I throw at it. Multitasking feels effortless. The display is stunning and the camera system is incredible, especially in low light.
If you use your phone for work, creative projects, or just want cutting edge features that actually work, the Galaxy S25 Ultra delivers. Samsung nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 7, 2025
Posted by: Loveme
[This review was collected as part of a promotion.] I love the picture it takes easy to use the battery last a long time
Value
5
Written by a customer while visiting Samsung US
Posted by: Connie
from Milton, Florida
Expertise:Intermediate
Verified Purchase:Yes
Fast, long battery life and sturdy. I love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every new feature I've used is awesome on S25ultra
on July 7, 2025
Posted by: MeeMawofBabies03
[This review was collected as part of a promotion.] I was extremely hesitant on upgrading from my note 10Plus because I loved so many of the features my phone had especially the expandable memory. But after reviewing the new specs on the S25 ultra I bit the bullet. I honestly can't say it was being worth it and I would do it again!! Amazing everything that I've tried!!
The camera in my note 10Plus was awesome but the camera on the S25 ultra is even more spectacular!! I'm doing leaning to use so many of the camera features but definitely am impressed!! It's my favorite part of the phone!! 😊
I do use it for personal but I do believe that if I had to use it for business I would be beyond impressed!!
I'm still trying to learn all the values of AI but not that savvy...but I do like the AI Google AI overview for anything I have questions about!! Still have allot to learn and I can't wait!!
The camera in my note 10Plus was awesome but the camera on the S25 ultra is even more spectacular!! I'm doing leaning to use so many of the camera features but definitely am impressed!! It's my favorite part of the phone!! 😊
I do use it for personal but I do believe that if I had to use it for business I would be beyond impressed!!
I'm still trying to learn all the values of AI but not that savvy...but I do like the AI Google AI overview for anything I have questions about!! Still have allot to learn and I can't wait!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on July 7, 2025
Posted by: Valdeez123
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute beast of a phone that impresses in every major category, especially when it comes to camera quality, processing speed, and screen performance.
Camera Features:
Samsung has once again raised the bar with its camera system. The S25 Ultra's quad-lens setup delivers professional-grade results, with crisp detail and vibrant color accuracy. The AI-enhanced Nightography mode makes low-light shots incredibly clear and bright, without the typical grain.
Samsung has once again raised the bar with its camera system. The S25 Ultra's quad-lens setup delivers professional-grade results, with crisp detail and vibrant color accuracy. The AI-enhanced Nightography mode makes low-light shots incredibly clear and bright, without the typical grain.
Whether you're gaming, multitasking, or editing 8K video on the fly, the phone doesn’t lag or overheat. Apps open instantly, switching between tasks is seamless, and the overall responsiveness feels incredibly fluid. It’s built for speed and handles even the most demanding tasks with ease.
The display is simply one of the best screens on any smartphone. The 144Hz refresh rate makes scrolling ultra-smooth, and the color reproduction is rich and lifelike. The edge-to-edge design feels immersive without accidental touches, and Samsung’s Vision Booster makes outdoor visibility better than ever.
The Galaxy S25 Ultra isn’t just a smartphone — it’s a complete multimedia and productivity device. Whether you’re a content creator, a power user, or someone who just appreciates top-tier tech, the S25 Ultra delivers where it matters most.
Value
4
Written by a customer while visiting Samsung US