Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,342 Reviews)
Rating breakdown 27,342 reviews
5 Stars
23,439
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Amazing device!
on June 1, 2026
Posted by: BlondieCapone69
[This review was collected as part of a promotion.] I LOVE my S25 Ultra. I work and play with my device. It is very user friendly and when I can't access or use a feature AI is perfect at helping me locate and learn the feature quickly. It has greatly helped me organize and take control of my many apps and items I utilize daily. It is much faster than any other phone I have used in the past. I am so happy with my phone! I was offered an upgraded S25 and even a newer model and opted to stay with the S25, I am so pleased with this model. The processor helps my phone keep up with my fast paced life and use of the device and with over 450+ apps, it is a lot to keep up with. Thank you Samsung!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Over all the 25 ultra is a great phone
on June 1, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] I haven't used the Galaxy A.I that often but when I have it's very useful, It finds information fast and does a great job at rewording messages.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product works very well, only major con is battery
on June 1, 2026
Posted by: Squidneykidney
[This review was collected as part of a promotion.] Screen and device is very snappy. Been using for over a year and device doesn't seem to have slowed down. Only con is battery life. I do just the Samsung fast charging brick so I'm not sure if that's what caused the battery degradation, but it won't even last a full day if I'm taking lots of photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I came from S21 Ultra & honestly the best phone
on June 1, 2026
Posted by: Gato13
[This review was collected as part of a promotion.] The S22 Ultra and honestly I like the S25 Ultra a lot. It feels faster, the battery lasts longer for me, and Galaxy AI is actually useful. The screen is amazing and everything runs smoothly.
It's not a perfect phone though. Some of the changes compared to the S22 Ultra are not huge, and I kind of miss some things about the older design. If you already have an S21 Ultra or S22 Ultra, you may not feel a massive difference every day.
Still, for me the S25 Ultra is the best Samsung phone I've owned. The performance, battery life, camera quality, and Galaxy AI features make it a great upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on May 31, 2026
Posted by: Sburroughs913
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has been my favorite phone so far!! It's user friendly, easily customized to your own preferences like button locations, and great quality!! The upgrades from my previous versions of Galaxy S series phones I love especially with game play!
The price is high but, well worth it in my opinion.
I tend to drop my phone ALOT and crack screens but this phone holds up with not a single scratch on it with just a simple phone case!
I doubt I'll ever buy a different phone brand!!
The price is high but, well worth it in my opinion.
I tend to drop my phone ALOT and crack screens but this phone holds up with not a single scratch on it with just a simple phone case!
I doubt I'll ever buy a different phone brand!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is very user-friendly.
on May 31, 2026
Posted by: AFei22
[This review was collected as part of a promotion.] The product is very user-friendly, and I am considering replacing it with an S26 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartphone
on May 31, 2026
Posted by: Ifadideo
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is an impressive device. The display is incredibly bright and sharp, making it perfect for watching videos or gaming. I am particularly satisfied with the battery life, as it easily lasts a full day even with heavy use. The camera system captures stunning detail in various lighting conditions, and the processing speed is noticeably fast. It feels premium in hand and the software experience is very smooth. Highly recommended for power users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far!
on May 31, 2026
Posted by: KenDeuce
[This review was collected as part of a promotion.] I have always used samsung phones, to me they work well and are reliable. I upgraded from my s21 ultra and it was so worth it. This phone is amazing. It has Samsung AI but right in making so many things easier. The camera is outstanding, this phone is fast, has plenty of memory and is so easy to use.
Value
5
Written by a customer while visiting Samsung US