Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,340 Reviews)
Rating breakdown 27,340 reviews
5 Stars
23,437
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Features i never thought possible for a phone
on June 1, 2026
Posted by: Amalee
[This review was collected as part of a promotion.] Ive had galaxy phones for almost 10 years now and every new one i receive gets better than the last. I LOVE having a stylus on my phone. It gets used pretty much all the time. I game a lot with my phone and honestly I almost rather use my phone to play games on than a regular console.
Im not sure if this is a Galaxy AI feature but being able to have my lock screen show me the weather outside by having rain drizzle across the screen or even snow is such a cool feature to have. If I took a picture of something and want to know what it is, the discover option is so nice to have! I love my Samsung and I recommend their galaxy phones to any one who asks!
Im not sure if this is a Galaxy AI feature but being able to have my lock screen show me the weather outside by having rain drizzle across the screen or even snow is such a cool feature to have. If I took a picture of something and want to know what it is, the discover option is so nice to have! I love my Samsung and I recommend their galaxy phones to any one who asks!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this S25 Ultra
on June 1, 2026
Posted by: Peaceletizia
[This review was collected as part of a promotion.] Strong, reliable. This thing is.my baby, no issues. Great camera. Lots of storage. Galaxy AI features are reliable and helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 1, 2026
Posted by: Zim2buy
[This review was collected as part of a promotion.] The galaxy s25 ultra is a work of art. Has a good body and amazing camera that takes good photos. With galaxy ai, you can edit them, which is genius. No more having to pay the editors, and its a the tap of a button. The phone is just amazing and user-friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model has an amazing camera and large screen
on June 1, 2026
Posted by: Steveo
[This review was collected as part of a promotion.] With my s25 ultra Samsung I love streaming movies and shows on its large screen with unbelievable display and the sound quality it nice and loud and clear and crisp. very fast touch reaction its amazing so its perfect for playing my games and let me tell you about the pictures I capture on this phenomenal 100× zoom camera you can see the Canons with precise clearotism i love my Samsung device and I shall always come back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable beast
on June 1, 2026
Posted by: BestCoach
[This review was collected as part of a promotion.] I love it. It’s super functional, it has never frozen on me, updates are not a problem, and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost another 5★ Samsung device
on June 1, 2026
Posted by: FayFaye
[This review was collected as part of a promotion.] The S25 Ultra is so very close to being yet another 5★ Samsung phone I adore. However, it falls just short of the S23 Ultra due to one major flaw and one moderate flaw. Unlike my faithful S23 Ultra, one singular fall and the S25 shattered the corner of the screen sending several hairline cracks across the screen. It has the same Ultra tough screen protector and same edge guard case as the S23 made to fit the S25. I cant count tge times my poor S23 face or corner-planted on a hard surface from a height with Zero damage. The overheating despite limiting/eliminating background processes its not pleasant.
Otherwise I very much enjoy the widge range of creative things that you can do with Galaxy AI. The increased photo capabilities are quite wonderful, especially with the updated editing features. The faster processing is an absolute must as well.
If not for the more brittle glass and heat issue it would say another 5 STAR product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone ever
on June 1, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] My galaxy s 25 is so easy to use. the pics are second to none. The a.i. features are very helpful and not complicated at all with the automatic translation in phone calls so helpful and the battery usage last longer than any other phone I've ever had i love my galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra series never disappoints
on June 1, 2026
Posted by: Lostgirl
[This review was collected as part of a promotion.] The only complain I have is the stylus. It doesn't have the camera control and it does seem less precise than my s22ultra. I also miss the external storage option
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey Lostgirl, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion or want assistance with any other matters you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US