Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,270 Reviews)
Open Ratings Snapshot
Rating breakdown 27,270 reviews
5 Stars
23,374
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Best Phone Ever!!!!
on August 1, 2026
Posted by: Slomomilla
[This review was collected as part of a promotion.] I am so glad that I chose the 25 Ultra, it's the best phone to date. The AI features are awesome and very user friendly as well! Getting the 25 ultra was the best decision that I could have made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S25 Ultra is a very good cause of its features
on August 1, 2026
Posted by: Chezzyfries11
[This review was collected as part of a promotion.] I chose this model of the S Series because its reliable, strong, and has good hardware. The main thing I use this phone is because it has very good features and is comfortable to use while still maintaining ease of use. I mostly use it for streaming, some gaming, and mostly for work which has holded up to many things that would've broken other phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about this phone!!
on August 1, 2026
Posted by: Awesome
[This review was collected as part of a promotion.] I learn something new every day. I cant wait to find out something new next!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I wanted and more!
on August 1, 2026
Posted by: HouseMouse
[This review was collected as part of a promotion.] I chose the Samsung 25 Ultra because I needed an upgrade, but not just any upgrade something that was going to do everything! For me the 25 Ultra has been it, not only do I get regular use out of it, I am able to use it for work for me the highlight is pen being so useful for quick notes. I use it for my small business photos and edits, it's really helped me set up my game in editing. I stream frequently from my 25 Ultra and the picture quality is better than some of my other devices. The one thing I didn't think I'd use it as much for is gaming but surprisingly I use it more than I thought for gaming. The size is perfect, the pen helps for comfort when playing games that allow it, OVERALL I just really love my 25 Ultra and will look forward to similar features in another Samsung phone whenever I need my next upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product.
on August 1, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] So far very satisfied. Doing great pictures and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
100% amazing
on August 1, 2026
Posted by: John94
[This review was collected as part of a promotion.] I selected the 25 Ultra handset due to its impressive battery life, gaming capabilities, and overall versatility.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy
on August 1, 2026
Posted by: Sklein
[This review was collected as part of a promotion.] My galaxy s25 ultra has so many amazing features! There are so many great samsung apps to add to personalize your phone. The camera is of course amazing and simple to use. My husband just got the s26 and i'm waiting for the s27 next... love the galaxy s series!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Live these phones
on August 1, 2026
Posted by: DialAriel
[This review was collected as part of a promotion.] I chose the s25 ultra because I've consistently found these phones very reliable. I've only ever had an issue with one and that was with a bloated battery on an older model.
I've been using the samsung galaxy s series since twenty fifteen and i've had zero regrets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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