Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,753 Reviews)
Rating breakdown 28,753 reviews
5 Stars
24,686
4 Stars
3,213
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
3
S25 Ultra v/s S25 Edge
on August 22, 2025
Posted by: GSGolden9
[This review was collected as part of a promotion.] I bought both a few weeks apart for the included Galaxy AI feature. No advantages for the 25 Ultra. The Edge is a better suited product for business use & travellers. Battery life is not an issue & serves a full 18 hour day.
Is there a path to trade in the 25 for a Fold 7?
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there GSGolden9, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of devices to align to them. We have provided a link to the Samsung Support Team if you would like to discuss options available to you for your next device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Packs a punch
on August 22, 2025
Posted by: KanakAttack
[This review was collected as part of a promotion.] Thr Samsung Ultra and AI packs a punch. It's worth it's weight in gold, literally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the colors on the phone, & camera
on August 22, 2025
Posted by: MadsHeat
[This review was collected as part of a promotion.] Don't use it much. Definitely will be looking into it and I'm still learning it but I love it so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 22, 2025
Posted by: DWILLS
[This review was collected as part of a promotion.] Overall, I love my galaxy s25 ultra. Sometimes it does tend to lag on certain apps or while connecting Bluetooth to something. I have had times where after having it connected in my car then get out and go walk around places and go to look at my phone and my screen will be black with a backlight.. then shut the screen back off then back on and it's fine. So, idk. A glitch I guess. Overall though, I love the speed and that its easy to use and navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best for advanced users
on August 22, 2025
Posted by: Loveroffun
[This review was collected as part of a promotion.] I'm a loyal Samsung user. I've tried other phones over the years but my Samsungs were always the best. They are feature rich and always have good camaras. I've never had to pay for apps because the Samsung phones have always come with everything I need to do anything I want. I create and edit documents, stream video and keep my whole family's schedule as well as all the usual stuff everyone does with their phones. Since my husband also has a Samsung we are able to easily share whatever we want. My favorite phone of all time was the Note 10 plus. The S25 Ultra that I'm using now is similar. I do find it to be a little complicated at times but I think that has more to do with Google constantly changing things on their end. The only thing that really bothers me is that I have trouble seeing the battery indicator on the status bar and I don't think there's a way to change it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything on this phone is perfect recommend
on August 22, 2025
Posted by: Chevy1985
[This review was collected as part of a promotion.] Im always finding something new on this device. And with Ai helps me with my everyday life situation, has fast response never fails me or lags. The camera and video is probably the best out right now. I recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What I expect from the flagship Galaxy model
on August 22, 2025
Posted by: mjbcoug
[This review was collected as part of a promotion.] I upgraded from S21 Ultra. This new phone is amazing, snappy, fast, bright, clear, powerful. The Galaxy AI is a very welcome addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on August 22, 2025
Posted by: Kingtater
[This review was collected as part of a promotion.] Galaxy AI is pretty cool from updating you new and currents events tailored to you to helping with day to day tasks and question is pretty cool to see how far AI has come
The camera takes absolutely amazing videos and pictures my photos and video from Washington look like they were taken on a professional level l!!
Calls and messing are great on the device
Honestly love my s25 ultra
Value
5
Written by a customer while visiting Samsung US