Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,984 Reviews)
Rating breakdown 28,984 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
S25 Ultra has a great future to draw portraits
on September 15, 2025
Posted by: EQArts
[This review was collected as part of a promotion.] Using the Samsung S25 Ultra with the S Pen feels like carrying a full art studio in your pocket. The large, high-resolution display makes every detail visible, so when sketching faces, clothes, or backgrounds, you can zoom in and refine even the smallest strokes. The pressure sensitivity of the S Pen allows for smooth transitions between light and dark shades, almost like working with real pencils or brushes. With features like palm rejection and quick access to brushes, layers, and color palettes, the device gives you both control and flexibility while drawing.
When I create digital art, like the picture attached, the S25 Ultra lets me switch between sketching, coloring, and shading seamlessly. The phone’s powerful processor keeps the experience fluid without lag, even when working on high-resolution canvases. I can experiment with textures, add highlights, and correct mistakes instantly, something that’s harder with traditional mediums. After finishing, I can save, edit, and share the artwork directly from the phone without needing extra tools or devices. It’s a combination of portability and precision that makes the S25 Ultra with the S Pen perfect for creative expression.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Machine
on September 15, 2025
Posted by: ROCKSTER
[This review was collected as part of a promotion.] Great phone, love the built in Gemini AI
Daily routines and important task reminders by AI is grateful 🙏
Daily routines and important task reminders by AI is grateful 🙏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products us good
on September 15, 2025
Posted by: Julissalove
[This review was collected as part of a promotion.] I havent us galaxy ai yet but I need a new phone lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing thermal management and chip efficiency!
on September 15, 2025
Posted by: BloodOath5167
[This review was collected as part of a promotion.] Over all Im very impressed with the Galaxy S25 Ultra. The thermal management and chip efficiency just blows the competition out of the water, which is extremely useful and quite the necessity for someone who likes to be outdoors in the sun like me. The usability of this phone with its Galaxy AI features makes it significantly useful for people who are heavy multitaskers or people who just love to have fun with and the convenience of what these features have to offer. The live translate feature makes call between people of different languages a breeze. The photos assist and object eraser features help photographers give a competitive edge to their picture by adding just the right touch upside they need. Writing assist is a major feature for people who find themselves writing professional letters and need a grammatical edge to their writing to give that professional tone they strive to aquire!! My favorite thing about this phone is how smooth and snappy it feels, and better yet, never seems to lose its efficiency. It's always smooth and very fast from day to day content. From heavy gaming to light scrolling, to watching videos, the battery life seems to last and never wants to slow down!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So nice.......
on September 15, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] Best phone ever so far fold 7 I want next...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on September 15, 2025
Posted by: Allie35
[This review was collected as part of a promotion.] I use this phone a lot for work, taking pictuers, and evem school work. I have always been a samsung fan. Then I upgraded to this phone. The AI system is amazing to work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note EVER
on September 15, 2025
Posted by: Bigaldime10
[This review was collected as part of a promotion.] Galaxy AI is great for taking photos and videos. I've used my Note for school and gaming. I haven't missed a beat while traveling with this. Emails, movies and videos are no match for this!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Software is very bad.
on September 15, 2025
Posted by: HAA000
[This review was collected as part of a promotion.] I have note series since note 5 and i had every single model since. my s25 ultra has some tiny annoying glitches. YouTube dont doesn't show YouTube history. Connecting phone wireless android auto and main rear camera is making noise while zooming in &out.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to a few resources to help you with the apps not functioning and connecting to your car at your convenience. We have also provided a link to the Samsung Support Team to assist you further with the noise you mention hearing when using your camera. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US