Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,317 Reviews)
Rating breakdown 27,317 reviews
5 Stars
23,416
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
3
Not much different from S24
on June 8, 2026
Posted by: Jennrod970079
[This review was collected as part of a promotion.] Would like to be able to personalize "messages" e.g. background of contacts message with a specific picture, not just change the color
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jennrod970079, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important it is to our customers to feel that they've made a good investment in a new device, and that you are excited about the usage every day. We have provided a link to the full manual for your device to help you discover all the ways you can customize your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 8, 2026
Posted by: Kat2say
[This review was collected as part of a promotion.] This is a very good phone. I've only had Galaxy S phones for many years. In my opinion this is the best one so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 8, 2026
Posted by: Angela8787
[This review was collected as part of a promotion.] I love my AI and the pictures quality and my Gemini i love talking to her tell me about the weather and outfits that's looks right on me I love it I didn't know how much I miss android phones 🙃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best 👌🏻
on June 8, 2026
Posted by: Minkerbell3
[This review was collected as part of a promotion.] I love everything about this phone. The quality of the camera and features are outstanding. The battery life is excellent. The AI which is gemini is great and easy to use. All aound 10 out of 10. I purchased one for my son he loves it as well. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lack problems
on June 8, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] Sometimes some lacks and freezes happend after an upgrades sistem the phone run slow every update is slower
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos and camera. Responds fast. Easy to us
on June 8, 2026
Posted by: Tonyj90250
[This review was collected as part of a promotion.] Galaxy AI helps finds things I'm trying to find, great photos, great quality for streaming movies and games. Easy to use systems. Love the samsung experience and samsung cloud and samshng pass to make purchases ver easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product it has alot of new features
on June 8, 2026
Posted by: Zohaib
[This review was collected as part of a promotion.] AI is a game changer and love to use it in ny cell.
Pen option is great.
Camera is superb.
It takes pictures option to next level.
I can check my office emails easly with quick response.
Pen option is great.
Camera is superb.
It takes pictures option to next level.
I can check my office emails easly with quick response.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on June 8, 2026
Posted by: Lpietra
[This review was collected as part of a promotion.] I use my Samsung phone every day for work, photos, videos, social media, streaming, and staying organized. The camera quality is amazing, the screen is bright and clear, and the battery lasts very well. I also enjoy using Galaxy AI because it makes everyday tasks easier and faster. Overall, I’m very happy with my Samsung device and would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US