Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,966 Reviews)
Rating breakdown 28,966 reviews
5 Stars
24,824
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Smooth and solid
on November 11, 2025
Posted by: Zarrix
[This review was collected as part of a promotion.] The interface is buttery smooth.
The construction feels good in the hands.
I miss the Bluetooth in the S-pen but it still works as well as ever, however I've tested it with my old phones S-pen before I sent it in and you can pair an older S-pen with the S25 if you wanted to buy an older model for it, just stick it in the port and it will connect to it.
Galaxy AI had come in clutch for helping me find old photos for quick reference but I don't even notice it other than that.
Everything Samsung from the buds to the watches connects seemlessly and updates quickly.
Everything Samsung from the buds to the watches connects seemlessly and updates quickly.
Works with T-Mobile/starlink satellite program and I've tested, for now only works with Google maps and sending/receiving sms text. Pretty clutch when I'm a truck driver in the mountain areas.
Cameras are as good as ever and I love the Samsung quick share feature where I can create a temporary link to share with friends.
I wish the screen brightness could go higher as it's still hard to see in direct sunlight, however the colors and frame rate are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 11, 2025
Posted by: Poppiesinbloom
[This review was collected as part of a promotion.] I love everything about this phone. Galaxy AI is so helpful, i use it for everything. Its such a powerful phone in general. I can game so smoothly on here and my photos always come out great. Its an all around great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra the best of the best
on November 11, 2025
Posted by: AngelMuch
[This review was collected as part of a promotion.] This phone has it all, making it my favorite one since the Note 4.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 11, 2025
Posted by: Mikeyw
[This review was collected as part of a promotion.] My only quLm with this phone is the transpaernct over ram usage. Which apps are using it and why. Like fb likes to use as much ram avaliable and for a 12 go fam phone 8gbs shouldn't be used everything else is great!!!! Good pics except in Snapchat where it seems to downscale. Great battery life im happy with theis device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Review
on November 11, 2025
Posted by: davidlkwd
[This review was collected as part of a promotion.] Phone has great features and performance and almost always comes with the latest tech available. Longer battery would come in handy and tighter ai integration would be a plus, text messages rewritten with ai with the click of a button, emails rewritten with ai alwith the click of a button, etc...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on November 11, 2025
Posted by: Jonto85
[This review was collected as part of a promotion.] Galaxy AI is very helpful.
Samsung Dex is amazing when working with an external display, and I'm able to connect a mouse and keyboard via Bluetooth.
It helps with my day to day functions and organizes everything for me
Samsung Dex is amazing when working with an external display, and I'm able to connect a mouse and keyboard via Bluetooth.
It helps with my day to day functions and organizes everything for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features, with an Ai that is fun
on November 11, 2025
Posted by: Samsungkevin
[This review was collected as part of a promotion.] I recently came back to Samsung purchasing there S25 ultra, and don't know why I ever switched. The phone is flawless and the galaxy AI is remarkably easy and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product if ok
on November 11, 2025
Posted by: AngeliaS
[This review was collected as part of a promotion.] The s25 ultra is ok.. it does take awesome pics, but I believe my S24 ultra was just a better overall device. However the camera went out on s24 so that is why I up graded.
There are lots of features s25 has that I am unaware of or how to use, I just am not 100% sold on the performance
There are lots of features s25 has that I am unaware of or how to use, I just am not 100% sold on the performance
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey AngeliaS, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the camera of your device, and are capturing amazing photos and videos. We have shared a link to the manual for your device to help you explore the additional features and integrate them in to your usage for the best possible experience with your phone. We have also provided a link to the Samsung Support Team if you have questions about the performance, or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US