Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,938 Reviews)
Rating breakdown 28,938 reviews
5 Stars
24,800
4 Stars
3,235
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Polished Phone
on April 4, 2026
Posted by: Krzyredd
[This review was collected as part of a promotion.] I've been using the S25 Ultra for over a year now, and I’m genuinely impressed. I upgraded from the S22 and Tmthe first thing I notice is the screen—the anti-reflective coating is a total game-changer. I can use it in direct sunlight without seeing my own reflection, and the colors are stunningly natural.
What I love most is how it feels. They finally rounded the corners just enough so it doesn't dig into my palm, and it’s noticeably lighter than previous Ultras. Whether I'm multitasking for work or just scrolling, everything is butter-smooth. It handles 4K video editing like a pro and the battery a full day with juice to spare.
The new 50MP Ultrawide lens is a massive jump—macro shots and wide landscapes actually have the detail they deserve now. I’ve also noticed the color processing is much more "real" and less oversaturated than older Samsung phones. I also enjoy the AI feature. Very helpful with picture editing, and researching. I use my phone for everything. I give it 10/10.
What I love most is how it feels. They finally rounded the corners just enough so it doesn't dig into my palm, and it’s noticeably lighter than previous Ultras. Whether I'm multitasking for work or just scrolling, everything is butter-smooth. It handles 4K video editing like a pro and the battery a full day with juice to spare.
The new 50MP Ultrawide lens is a massive jump—macro shots and wide landscapes actually have the detail they deserve now. I’ve also noticed the color processing is much more "real" and less oversaturated than older Samsung phones. I also enjoy the AI feature. Very helpful with picture editing, and researching. I use my phone for everything. I give it 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good overall for a phone.
on April 4, 2026
Posted by: Dominick
[This review was collected as part of a promotion.] Galaxy Ai works pretty good. The rest of the phone could use more new features. Putting all of your eggs in the AI basket is foolish. The battery life has only gotten worse on these phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AI creativity usage
on April 4, 2026
Posted by: Pandaching1
[This review was collected as part of a promotion.] The Galaxy AI is an awesome tool. I mostly use it to create basic text images for work. I also use it to help me create spreadsheets or cute worksheets for my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery last all day
on April 4, 2026
Posted by: Tdh6561
[This review was collected as part of a promotion.] This battery took about 2 weeks to learn my routine and now will last all day for 12-14 hrs of hefty use (tik tok facebook). The cameras are also amazing. We just had a baby and her photos look professional with the assistance of good lock. The AI built in is super helpful and has helped me complete a few house repairs. The processing power is unmatched. This phone will run my games and things with out hesitation where as my z flip 5 would take a long time to load and be laggy. This ultra was an excellent upgrade 5/5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 4, 2026
Posted by: Clb1024
[This review was collected as part of a promotion.] Not big on the Galaxy AII feature however it does come in handy from time to time as having Parkinsons makes editing photos tuff. With Galaxy AI that becomes much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great memory and fast processing!
on April 4, 2026
Posted by: SkyWatcher
[This review was collected as part of a promotion.] The phone is sleek and stylish, easy to hold or fit in my pockets. I am enjoying the storage capacity (512g), as well as the fast processing speed! I really enjoy having a pen to jot down quick notes. And to top it all off, it came with Galaxy AI, which I use in my research and study!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the Market
on April 4, 2026
Posted by: Stoicshea
[This review was collected as part of a promotion.] Battery, camera quality, durability, AI integration, speed... all unbelievable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera os good quality. Phone works great
on April 4, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Ai has help great on breaking down math help with my daughters homework. Has also helped me at creating some great pictures for work and personal use.
Value
5
Written by a customer while visiting Samsung US