Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,209 Reviews)
Open Ratings Snapshot
Rating breakdown 28,209 reviews
5 Stars
24,191
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Consistent
on August 10, 2026
Posted by: Romeo1601
[This review was collected as part of a promotion.] I chose that word, because it is how my team feels best, I have had it since the ultra s22, and soon the ultra s26, and all these years, I never felt that I am left to duty, it was always there for me, I will continue this tradition that is to buy my sister the peers and I will buy odd-numbered versions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not a bad phone!
on August 10, 2026
Posted by: Justwannawinagiftcard
[This review was collected as part of a promotion.] Pretty happy with this phone! I use it for work, sports, occasional gaming, lots of shopping and research! I drop it all the time and it has held up well! So glad I chose this phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Ultra
on August 10, 2026
Posted by: ReneeB
[This review was collected as part of a promotion.] Great storage and sleek design. Love the color as well. I have the purple, super cute!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An amazing phone that's ahead of its time
on August 10, 2026
Posted by: Pressbox
[This review was collected as part of a promotion.] I enjoy the AI features of the phone mostly, but the reason I chose this phone was because of the super high resolution options for the display. I also enjoy getting a phone with 1TB of storage for a reasonable price!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Epic speed
on August 10, 2026
Posted by: Phillyphanatic88
[This review was collected as part of a promotion.] I chose the samsung galaxy s25 ultra because i wanted a phone that was going to keep up with my speedy style , gaming and watching baseball games. Download speeds are lightning fast, pictures are crystal clear, sound quality is immersive. And it has a very impressive battery life off a single charge .None of that choppy buffering or connectivity issues, so i can cheer my favorite teams on as if im really there, or lead my team to victory in one of my games. Hands down the best phone i ever had ! Get yourself one.. youll be glad you did !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose Samsung S Series cell phones quality is 1
on August 10, 2026
Posted by: Tracon
[This review was collected as part of a promotion.] I chose the Samsung s25 Ultra to be my primary Communications device. I have been pleased with its performance it's capabilities and overall quality of manufacture. I have had a Samsung s22 Ultra and was pleased with its performance capabilities and overall quality of manufacture which help me make my decision on choosing the Samsung s25 Ultra. It is truly a great connectivity device. It keeps me connected and productive no matter where I am on the planet. I fully intend to upgrade in future to another Samsung S Series cell phone. I choose Samsung for all my cell phone and Communications needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A much needed upgrade
on August 10, 2026
Posted by: Footymisfits
[This review was collected as part of a promotion.] I had an older Samsung Galaxy but I chose the S25 Ultra because of its advanced features and how easy it is to navigate. The pen and it coming in 1TB was a necessity and I've not run into issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 Ultra
on August 10, 2026
Posted by: Lindsay6266
[This review was collected as part of a promotion.] I would choose galaxy again and again. Always have been happy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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