Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,921 Reviews)
Rating breakdown 28,921 reviews
5 Stars
24,786
4 Stars
3,232
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Has a lot of great features
on April 13, 2026
Posted by: Linlin
[This review was collected as part of a promotion.] Super quick downloads, nice camera and overall one of the best phones made, even stands up to iPhones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is divine
on April 13, 2026
Posted by: KNKWNG
[This review was collected as part of a promotion.] The pictures taken with my S25 Ultra are simply stunning -> even those taken at night. Am very pleased.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Review completed
on April 13, 2026
Posted by: BeezzzAK
[This review was collected as part of a promotion.] I mention AI in the review above. If I do not want to repeat myself, I should be permitted to pass.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not difficult to use.
on April 13, 2026
Posted by: DeeDeeAK
[This review was collected as part of a promotion.] I'm truly a basic user because some of the more complicated phones are not useful to me.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast n Furious
on April 13, 2026
Posted by: S25UltraGreat
[This review was collected as part of a promotion.] First off, the Galaxy AI is a life saver for school work and especially automotive information, both which I comm9nly use daily. I love the pen tool for taking quick memos, diagramming, and graphic editing. The battery life is tremendous, too. No more worrying about needing charger handy. There's nothing bad, just way too much good about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Gemini
on April 13, 2026
Posted by: Maadi985
[This review was collected as part of a promotion.] Galaxy AI this phone has Galaxy Gemini which makes more of your work easy compared to previous models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
using my S25 ultra is a great experience
on April 13, 2026
Posted by: centslesstrucker
[This review was collected as part of a promotion.] One of the best cameras ever on a phone, Galaxy AI to assist with tasks including editing photos and having a wide range of controls over the phone in all areas just keeps me coming back to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on April 13, 2026
Posted by: Will85
[This review was collected as part of a promotion.] All the features on this phone run flawlessly and fast. I love it!
Value
5
Written by a customer while visiting Samsung US