Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,918 Reviews)
Open Ratings Snapshot
Rating breakdown 28,918 reviews
5 Stars
24,784
4 Stars
3,231
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Great product big phone
on April 14, 2026
Posted by: Tiffers
[This review was collected as part of a promotion.] The s25 Ultra is a great phone. I love the huge screen and amazing camera that this phone has. The speed of this phone is super fast also.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product has great features
on April 14, 2026
Posted by: Beckiswa
[This review was collected as part of a promotion.] Use galaxy ai and Gemini to create content. Would like of autocorrect worked properly. Overall picture quality could use some improvement.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S Pen Feature
on April 14, 2026
Posted by: olivepit
[This review was collected as part of a promotion.] Miss the s pen to take selfie. That was a great feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 14, 2026
Posted by: Oycoyote
[This review was collected as part of a promotion.] The ultra has a great stylus and is so helpful in my daily needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG JUST GETZ BETTA
on April 14, 2026
Posted by: Jamorie
[This review was collected as part of a promotion.] I got hooked on Samsung wit the 20 Ultra til I got the 22 ultra (BEST 1) 26 Ultra has impressed me passed wat I told. I'm ready to go next level wit 26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable with a camera that is paramount
on April 14, 2026
Posted by: ConradS
[This review was collected as part of a promotion.] My galaxy s25 ultra is by far the best phone on the market. The camera alone surpasses any and all other phones. I use it to see things far away that I cant see with the naked eye. Its like binoculars but more useful.
The AI software makes life easier. I use it to figure costs on jobs, draft estimates, write desertations and all types of other things that I dont really have time to do.
All in all I love this phone. I cant wait to see whats next in the galaxy line up . Its going to be hard to beat this 25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall, great features.
on April 13, 2026
Posted by: mrsimonsez
[This review was collected as part of a promotion.] Samsung phone ribs overall, pretty good. Galaxy AI has shown impressive responses.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on April 13, 2026
Posted by: Jrog1369
[This review was collected as part of a promotion.] This phone is great. Don't like the update that made everything weird but the camera and operating system are still top notch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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