Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,902 Reviews)
Open Ratings Snapshot
Rating breakdown 28,902 reviews
5 Stars
24,769
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S25 Ultra a great upgrade
on May 23, 2026
Posted by: BYOGLx
[This review was collected as part of a promotion.] I upgraded to the S25 Ultra from an S22 Ultra and I feel like it was a great upgrade. I really enjoy the overall design amd features. The Galaxy AI is pretty useful in editing pictures, especially after the latest update. Its great for editing visual themes or just eliminating backround objects that you'd like to remove, cleaning up the picture very easily. The S Pen is very helpful in taking notes and signing digital documents. Overall its a great flagship phone with a lot of cool features I probably haven't discovered yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on May 23, 2026
Posted by: Mylosmom
[This review was collected as part of a promotion.] This phone is amazing, the features are unreal and the Ai is crazy awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product does everything you need and did not
on May 23, 2026
Posted by: 2GR82H8
[This review was collected as part of a promotion.] This is a beast of a machine ,no need for a computer, gaming device or TV. This phone does it all and even goes places game systems can't go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a versatile phone for any use.
on May 23, 2026
Posted by: Wulisso
[This review was collected as part of a promotion.] This phone is terrific. I use the camera every day for my work, along with the s-pen to take notes on the pictures. At times I need help analyzing the things I take pictures of, and the Galaxy AI is a convenient tool to help with this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy!
on May 23, 2026
Posted by: JcHanc6
[This review was collected as part of a promotion.] As for someone who works in retail my phone helps me tremendously! The amazing camera for starters. When I need to take a before-and-after project picture, the picture is clean and precise. If a customer asks me a question I don't know, Galaxy AI is there to assist me! Definitely helped me get some hints and clues in different video games I play as well! This passion started with a Samsung TV back in 2008 and has continued over the years into other electronics and even when selling appliances. I couldn't be happier with the brand as a whole!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These phones just keep getting better!!
on May 23, 2026
Posted by: MoonBaby83
[This review was collected as part of a promotion.] I recently swapped from a Galaxy s23+ to the s25 Ultra..I heard people talking about the quality of pics (you could literally zoom in && see the craters on the moon), let's just say that I'm definitely impressed!! So far there is not a single function or feature that I dislike..I am also looking forward 2 playing around with the Google AI (Gemini) assistant.. Would absolutely recommend this phone to any && everybody!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My 25 Ultra
on May 22, 2026
Posted by: Msbosshogg
[This review was collected as part of a promotion.] My Ultra is amazing. I love all the features and I love learning how to use the new features. This phone is awesome. I wish I had the S26 with the built in privacy screen. The Galaxy AI feature are useful too!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One Of The Best Phones I've Ever Had
on May 22, 2026
Posted by: WarmGoose89
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The display is hands down one of the best I’ve ever seen on a phone — bright, sharp, and incredibly smooth. Everything feels lightning fast thanks to how powerful this phone is, whether I’m gaming, multitasking, or just scrolling through apps.
Galaxy AI is honestly one of the coolest features. It makes everyday tasks easier and adds a futuristic feel that actually feels useful instead of gimmicky.
Overall, this is the best phone I’ve ever owned. Samsung really knocked it out of the park with the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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