Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,300 Reviews)
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Always will chose a Samsung Galaxy S Ultra.
on August 10, 2026
Posted by: dhamer59
[This review was collected as part of a promotion.] I love my Galaxy 25S Ultra. I chose this because I have been a Galaxy fan since the first one came out. The phone is fast for streaming and playing games. I do most of my video conferences and online medical appointments with no issues at all. There are so many safety and user features that I haven't even used them all. Can't wait for the S27 Ultra to come out so I can upgrade my phone and watch at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still best phone for now
on August 10, 2026
Posted by: Ashfallen
[This review was collected as part of a promotion.] I chose mainly for my personal driver and working great until now. All hardware and software working great and properly. And Im gonna keep using for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An absolutely amazing phone.
on August 10, 2026
Posted by: Edenmom
[This review was collected as part of a promotion.] I choose Galaxy series exclusively until recently because it’s so easy to use and packed with useful features. I do miss the ability to use the S Pen as a remote shutter when taking photos, though. Honestly, I think Galaxy is the best phone out there, and I plan to keep using it in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Ive hardly every have problems.
on August 10, 2026
Posted by: JayDubb
[This review was collected as part of a promotion.] I chose movies. I usually use it to stream. Love the clarity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade and Great Features
on August 10, 2026
Posted by: JorgeArtigas
[This review was collected as part of a promotion.] I chose this Samsung device because I wanted a reliable product with modern features that would fit easily into my everyday routine. After using it, I’m impressed with the overall design, performance, and range of features. I especially like how convenient it is for staying connected, checking information quickly, and keeping track of my daily activities without constantly reaching for my phone.
The display is clear and responsive, and the device feels well designed and premium. Samsung has done a great job combining useful technology with an easy-to-use experience. I’m still discovering some of the features, but so far I’m very happy with my choice. It has become a useful part of my daily routine, and I’m looking forward to getting even more out of it as I continue using it.
The display is clear and responsive, and the device feels well designed and premium. Samsung has done a great job combining useful technology with an easy-to-use experience. I’m still discovering some of the features, but so far I’m very happy with my choice. It has become a useful part of my daily routine, and I’m looking forward to getting even more out of it as I continue using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 10, 2026
Posted by: HellBoy
[This review was collected as part of a promotion.] I chose this phone because it has everything you could want in a phone. This phone does everything you need it to and then some. I have never felt like this phone was lacking in any way. Do the smart thing and buy this phone and you'll be happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dont recommend
on August 10, 2026
Posted by: Neverbuythis
[This review was collected as part of a promotion.] This device has caused me nothing but issues sonce day one and still giving me issues do not recommend this model at all.
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it is when your device is not meeting your expectations. We are always happy to assist our customers in working towards a resolution for any frustrations. Without knowing the details of your frustrations, we have provided a link to the Samsung Support Team to offer their expertise through chat at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 10, 2026
Posted by: BettyVM
[This review was collected as part of a promotion.] My Samsung S25 Ultra is a great device for daily use. I use it to stream videos, gaming and listening to music. It has a great battery that really lasts. I chose this phone since I have always been a Samsung user. It has great speakers and great resolution.
Value
5
Written by a customer while visiting Samsung US