Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,300 Reviews)
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
"I bought s25 ultra because
on August 10, 2026
Posted by: Angaralijaguar
[This review was collected as part of a promotion.] "I bought the S25 Ultra because I got tired of cl
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE My S25 Ultra!
on August 10, 2026
Posted by: Frke1101
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra after having the S23 for 2 years. I was desperate for a device with a longer battery life, sharper photography, and larger internal storage capacity. The battery lasts roughly 13 hours in constant use, compared to my previous phone which would only last about 5 hours on a good day. I play a lot of adventure games on my phone and they take quite a bit of memory, but this phone is only at 50% capacity. Definitely one of my best choices for a mobile device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 Ultra
on August 10, 2026
Posted by: Eazy78
[This review was collected as part of a promotion.] I chose Samsung Galaxy s25 ultra because I have been using Galaxy phones since the S4. They have alway been more capable and always have better camaras than the competitors. I have also never had an issue with any of them. The pictures and sound are fantastic and everything is smooth on the screen. I highly recommend the galaxy S phones to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Blown Away by the Galaxy S25
on August 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Officially obsessed with the Galaxy S25! 🚀 The display is gorgeous, performance is lightning-fast, and the cameras are next-level. Upgrading to this was the best decision—Samsung knocked it out of the park!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliability and features.
on August 10, 2026
Posted by: NSL1952
[This review was collected as part of a promotion.] I chose Samsung because their products are reliable and have features I want most. My current device, the Galaxy S25 Ultra performs as expected and meets my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same product as before but updates suck
on August 10, 2026
Posted by: Becs83
[This review was collected as part of a promotion.] I chose Samsung about 15 years ago and have stayed with them ever since. I normally will get every other one of the new phones but im a little disappointed in the 25 Ultra, but mostly because of the updates causing the phone to lag. The battery life isn't the best but definitely still better than the older ones, a year in. I use my phone for literally everything, so it operating at top level all the time needs to happen, but lately, it lags over everything. Send a text, 30 minutes later it may go through. App crashing, can't avoid it or figure out the cause. So far, I've been told my options are to just get a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My choice was a Samsung S25 Ultra
on August 10, 2026
Posted by: CantlivewoMyS25U
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra as my phone because for me it was just a no-brainer. I have been using Samsung since before the Note 5 and this phone was just the obvious and best choice. From, job related paperwork, to every day use; family pictures and video. This phone is my daily workhorse. I wouldn't change it for any other phone; except maybe a Samsung S26 Ultra. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 ultra phone
on August 10, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra last year been a good phone for most of the year,taken a few drops at work never broke the screen but my charging port dont work anymore can only charge wireless now.
Value
4
Written by a customer while visiting Samsung US