Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,300 Reviews)
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Battery life on the S25 Ultra is fantastic!!
on February 11, 2025
Posted by: Coldheat06
[This review was collected as part of a promotion.] Battery life on the S25 ultra is fantastic!! along with the functional smoothness of the operating system. One UI 7 has gone above and beyond expectations, everyday usage of the keyboard along with notifications and additional information that is given to me helps me utilize my phone along with becoming more efficient in my day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24U to an S25U = WORTH IT
on February 11, 2025
Posted by: Rolyn1
[This review was collected as part of a promotion.] I came from the S24U the jump was well worth it. Plus trade in. You're dumb if you don't do it. Gorgeous display, fast, amazing battery life, couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone hits every mark on the head, great job!
on February 11, 2025
Posted by: Immortalz34
[This review was collected as part of a promotion.] I usually wait 3 to 4 models of the note/galaxy phones to come out to trade up... I had the s22 ultra and had been waiting patiently for the new s25 ultra to come out.. better phone. Processing speeds, camera, hidden features that most dont really notice or experience.. once u got the phone it was an instant satisfaction.. the animation was smooth and flawless.. colors popped.. the feel of the phone. The sound quality. Just refreshing to be able to spend money and know you made a great purchased rather then feel like you regret ever making a change and then knowing you can't go back even if you wanted to .. just felt great all around with my new s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Great Upgrade
on February 11, 2025
Posted by: fuelbizkit
[This review was collected as part of a promotion.] Love the seamless actions between apps. I use my phone all day long, great battery life, excellent screen resolution and amazing quality photos. A perfect upgrade from my S23 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is not better that the S23 ultra
on February 11, 2025
Posted by: Texasrican123
[This review was collected as part of a promotion.] The pencil is not bluetooth connection, so is not able to take photo. The pictures look so nice but could be better if the pencil is able to take pictures
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi there Texasrican123, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take some time to adjust when some of your favorite features of your device have changed. We have provided a link to an article to help you discover the functionality of the redesigned S Pen. We have also shared a link to the full device manual to help you discover both voice and hand controls for your camera you can use for the functionality you seek. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Probably THE BEST phone in the market today!!!
on February 11, 2025
Posted by: RajPrajapati
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for about a week now, and I am so impressed with this phone. This phone is packed with great features. As always. The camera on samsung flagship phone is definitely a clear standout, offering just amazing clarity and detail in every shot. Whether it's a wide angle shot or a close-up, the results are just outstanding.
Overall, the Samsung Galaxy S25 Ultra has exceeded my expectations in every way, and I would highly recommend it to anyone in the market for a new smartphone. Probably the best phone out there today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Top Notch
on February 11, 2025
Posted by: KNDYZIS85
[This review was collected as part of a promotion.] I haven't bought a new phone since the S21 and man am I glad I waited! Everything is great from the anti-glare, to the translations, to the camera, & videos. Can't wait to really learn more as I've not even had it a week yet! The Now Broef is one of my favorite new features! Definitely can't forget to mention the seamless actions across apps and the oh so awesome audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, fresh, light, and simple.
on February 11, 2025
Posted by: Gottahavethebest
[This review was collected as part of a promotion.] I really loved my S24 Ultra! It will be missed.
The S25 is fast! Clean, seamless, and makes using a phone throughout the day for reading, managing content, and all the entertainment a great experience!
Paired with an awesome case the weight reduction is fantastic! The battery has been a welcomed and enjoyed upgrade.
Value
5
Written by a customer while visiting Samsung US