Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,300 Reviews)
Open Ratings Snapshot
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Amazing features and camera!
on February 11, 2025
Posted by: JAE2025
[This review was collected as part of a promotion.] Amazing phone! Many features which are easier and more accessible than my previous Samsung. The integrated A.I. also makes for a better and more fun experience all throughput. Camera quality is great and the zoom is very impressive. Enjoy this phone and all that it has to offer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on February 11, 2025
Posted by: Viorelio
[This review was collected as part of a promotion.] The new model looks extremely nice, easy to use at all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone money can buy
on February 11, 2025
Posted by: Texasbear
[This review was collected as part of a promotion.] I upgraded from the s24 plus to the s25 ultra! Oh my it's amazing. Just buy it, from the camera to battery and its buttery smooth
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The period of use is two weeks.
on February 11, 2025
Posted by: Hosik2025
[This review was collected as part of a promotion.] I don't know because it's been about two weeks since I'm using it now. You still have to try all the new technologies to know. The pictures are the best pictures for the game. I am satisfied with Galaxy 25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Ultra, but Not Quite There
on February 11, 2025
Posted by: TroyDh
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is lightweight and comfortable to hold, with a rounded design that feels premium. Performance is fast and smooth, making daily tasks effortless. However, the S Pen design feels off, and the removal of Bluetooth connectivity is a step backward. Sound quality is also inconsistent with YouTube and videos, which is disappointing. While it’s a great phone, the S24 Ultra felt more deserving of the "Ultra" name.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Skeptic turned fan!
on February 11, 2025
Posted by: Partiigurl
[This review was collected as part of a promotion.] I was questioning the decision to round out the ultra unique sharp design but I have to say, now that I have been using the device, I adore it! The change in body style adds to the comfort on the phone in hand, and gives the display a wonderful edge to edge look.
Bixby is working overtime with it's new AI enabled features. The ability to speak to it like a normal person when making requests is right on track for what I look for in a premium AI assistant. Gone are the days of making multiple single commands. String them together and bixby has no issues understanding what you want! It's an amazing feature.
Couple that with "now brief" and I feel like I should be paying it something for all the work it's doing! Haha. It truly allows you to feel like the head boss.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very classy and modern feel
on February 11, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] The device itself feels solid and modern in your hands, I love the design and aesthetics of it!!!
The camera is the same as the past few iterations, and basically all the same as previous S24 and S23 variants all around but this one has AI that really helps!
The AI works well for what it does, and mixed with the seamless actions across apps it really does make you feel like it was almost worth paying so much for it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life on the S25 Ultra is fantastic!!
on February 11, 2025
Posted by: Coldheat06
[This review was collected as part of a promotion.] Battery life on the S25 ultra is fantastic!! along with the functional smoothness of the operating system. One UI 7 has gone above and beyond expectations, everyday usage of the keyboard along with notifications and additional information that is given to me helps me utilize my phone along with becoming more efficient in my day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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