Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,309 Reviews)
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
By far the best phone I've ever used
on February 12, 2025
Posted by: George
[This review was collected as part of a promotion.] The function of the phone, size and smooth screen is next to perfect. I say next to perfect only because perfection doesn't exist, but this phone comes close it processes so quickly with my voice commands and or text commands. I personally like the weight because I can actually feel the phone and it makes it feel more durable. There are so many features you could almost learn something new everyday you use it. I'd recommend this to anyone who likes well made products i could go on about how much I love this phone but I won't you'll just have to see it and feel the difference for yourself... you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 12, 2025
Posted by: Giggles
[This review was collected as part of a promotion.] I love the phone. Especially the seamless actions across apps and the Now Brief page. I don't use the audio eraser as much but it's also a great feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 ultra is absolutely the best device ever!
on February 12, 2025
Posted by: Jcrow1024
[This review was collected as part of a promotion.] The S25 ultra puts all the best features of all the Samsung devices into one spot. Easy setup and flawless design. Seamless actions across apps and the audio is top notch with the audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This AI is insane
on February 12, 2025
Posted by: NURSELOOCH1
[This review was collected as part of a promotion.] I'm loving the NOW BRIEF FEATURE as well as all the cool new AI camera features... Samsung always more advanced than those Iphones... Great job!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From 14 Pro Max to S25 Ultra
on February 12, 2025
Posted by: Rzz1122
[This review was collected as part of a promotion.] Great upgrade from 14 Pro Max. I have used galaxy phones in the past and I just feel the battery life could be better. The photo editing features are fun to use. Face unlock is much better than previous galaxy phones that I have used. I don’t like the lag when swiping and deleting the recently used apps. Delete all works fine but the lag when swiping and deleting is honestly disappointing and frustrating/annoying. Camera is great. I don’t know if I’m missing something but I would prefer the screen to wake when I look at the screen because I personally don’t feel like using fingerprint all the time or double touching the screen for the face unlock. Overall, I’ve always preferred galaxy phones over iPhones but these small things could be improved.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device it fits perfectly in my hand.
on February 12, 2025
Posted by: Alex2017ruv
[This review was collected as part of a promotion.] I love how easy it is to navigate thru all the apps as well as the internet. It's perfect for all my needs. I just whis the s pen had Bluetooth that's the only thing I don't like about it other then that's it's awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on February 12, 2025
Posted by: Bigman
I have always used Samsung cell phones since the Galaxu S5... I am still very satisfied...!!! I highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5
Flat display panel - I love it.
on February 12, 2025
Posted by: KenR
from Virginia
Expertise:Intermediate
I had a little buyer's remorse after ordering my new Galaxy S25 Ultra. Viewing some of the comparison reviews between the new release vs. my Galaxy S22 Ultra, I didn't see too much to get excited about. While there are plenty of new features on the S25 Ultra, there was nothing flashy or monumental about the upgrade. Nothing that I couldn't live without. It took about 3 hours to transfer 400+ GB of data from my old phone, but the process was easy and worked flawlessly.
Now that I have the new smartphone in-hand and my data transferred, I'm feeling considerably better about my purchase. I went with the 1TB of storage version. My old phone was maxing out storage. Now I have plenty of space. So that's a big plus. But I think the biggest improvement for me is simply the flat display screen on the S25 Ultra. The S22 Ultra had the significantly rounded edges and I was always launching something unintended as a result of accidental touches. This flat screen really works for me.
So while the new phone isn't a huge upgrade from my old phone -- most of what I do with my phone hasn't changed much. But I do like the new phone. It's subjective, I know, but it just feels good in the hand. I like the design and I'm sure that I will enjoy learning new features that I am unaware of. They gave me a good price for trading in my old phone - so, all-in-all - no regrets. I'm glad that I upgraded.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US