Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,216 Reviews)
Rating breakdown 28,216 reviews
5 Stars
24,198
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on August 10, 2026
Posted by: tzultra
[This review was collected as part of a promotion.] I chose it for the great camera and the pen. I use it for photo editing and it runs flawless for every task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing negative! A++
on August 10, 2026
Posted by: Hillary77
[This review was collected as part of a promotion.] Absolutely LOVE my Samsung Galaxy S25 Ultra!
I honestly couldn’t be happier with this phone! The Samsung Galaxy S25 Ultra has exceeded my expectations in so many ways. From the gorgeous display to the camera quality and overall performance, everything about this phone feels premium.
The display is AMAZING! The screen is incredibly sharp, bright, and smooth. Colors look beautiful, videos are super crisp, and scrolling feels effortless. It’s especially nice when watching movies, YouTube, or looking through photos.
The camera is one of my favorite features. The pictures are incredibly detailed and clear, even when zooming in. The different camera options make it easy to take everything from beautiful everyday photos to detailed close-ups. I especially love being able to zoom without the pictures becoming completely blurry. The photos come out looking fantastic without needing to spend a lot of time editing them.
The performance is fantastic. Apps open quickly, multitasking is smooth, and I haven’t experienced the phone slowing down even when I have several things going on at once. Everything feels fast and responsive.
The battery life has also been great. I can use my phone throughout the day without constantly worrying about finding a charger. For someone who uses their phone a lot, that makes a huge difference.
The S Pen is another feature I absolutely love. I didn’t realize how useful it would be until I started using it. It’s great for taking quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ive always love the S series.
on August 10, 2026
Posted by: jamarcwv
[This review was collected as part of a promotion.] I chose those Samsung galaxy S25 Ultra. I enjoy the phone, it does what it needs to do and takes great pics front and back. I got outdoors a lot and I've even dropped it in the river while fishing, still doing what it needs to do. I think my only complaint might be that the battery life isn't what it should be in my opinion. I steadily use it for my job though so I can't complain to much.
Value
4
Written by a customer while visiting Samsung US