Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,682 Reviews)
Rating breakdown 28,682 reviews
5 Stars
24,626
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This is a super phone
on March 11, 2025
Posted by: Bunbun
[This review was collected as part of a promotion.] I use my Samsung for everything and I've been loving it. Firstly the performance is great compared to my old s21 ultra. The speed and smoothness is very very noticeable.
There are many new features that are added. The AI gemini is a great feature where I can ask AI about what ever my current phone screen is seeing.
The Nowbar is an ok feature. Currently it displays weather and calender but if its integrated with more content, it would be very useful.
I am also able to customize many things. Like keyboard effects, adapting wheather animation like rain, snow effect.
Over all very happy with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on March 11, 2025
Posted by: Kiikii
[This review was collected as part of a promotion.] I loved my s23ultra but I hated the curves and hated that the note series but this phone made me fall in love with everything about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 11, 2025
Posted by: Faith98
[This review was collected as part of a promotion.] I love the pen feature. This is an artist phone dream come true. The amount of things that this phone is capable of is insane and maybe I'm exaggerating because this is only the 2nd samsung phone that I have ever owned but so far I am loving it so much. I am still figuring out the seamless actions across apps functionality and its super convenient thus far the more i play with it. Amazing pictures. Camera quality is wow. Great Phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So beautiful
on March 11, 2025
Posted by: Wahib23
[This review was collected as part of a promotion.] Everything is nice in this phone picture camera so beautiful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 11, 2025
Posted by: Saleem
[This review was collected as part of a promotion.] This S25 ultra is all you can want, your getting all the note features in a new beautiful design and amazing performance. The AI features are very helpful to everyday phone activities, the now brief feature is also very intuitive. Great phone, 100% recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and useful AI
on March 11, 2025
Posted by: Flexxin
[This review was collected as part of a promotion.] I think the phone is pretty perfect. No regrets at all. The AI assistant is actually pretty helpful and saves me alot of time. The phone takes great pictures and editing is fun and easy. Great design and feels fantastic on the hand. The only thing in a bit disappointed in is the lack of Bluetooth for the s-pen. Other than that, it's perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product with industry changing features
on March 11, 2025
Posted by: Samcoco
[This review was collected as part of a promotion.] I use my device for work, streaming and exercise.
The now brief is an awesome very useful feature
Overall great upgrade from my old phone
The now brief is an awesome very useful feature
Overall great upgrade from my old phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S pen functionality gone
on March 11, 2025
Posted by: SamsungDude
[This review was collected as part of a promotion.] This phone is just as good as its predecesor except that the s pen functionality to use as a remote to take pictures is gone. It was one of my favorite features.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Samsungdude, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased tohear that you are overall happy with the features of your new device. We would love to help you with hands free camera controls, and have provided a link to the full device manual. In this you will find the voice controls and hand gestures you can use with the camera on your phone. We have also provided a link to the Samsung Support Team if you have any questions about your new phone or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US