Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,684 Reviews)
Rating breakdown 28,684 reviews
5 Stars
24,628
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
The screen is amazing
on March 11, 2025
Posted by: msokad
[This review was collected as part of a promotion.] I've had Samsung phones since the Note 4. This has been my favorite phone out of the bunch.
The screen is amazing and the camera is just as amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on March 11, 2025
Posted by: Chriscorg
[This review was collected as part of a promotion.] I am a user of Samsung since the Note 8 and I have seen how every year it innovates in technology, the best hardware with the best software. Many new features powered by AI a super camera, to finally deliver you the best device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Met all my expectations
on March 11, 2025
Posted by: DubbleA
[This review was collected as part of a promotion.] I've had the s25 Ultra for a few weeks now. It's super responsive and smooth when scrolling. I love the new curved edges it feels much more secure in your hands. The camera as always doesn't disappoint with great zoom and clear photos as well as great editing tools. Overall best phone I've had of the S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on March 11, 2025
Posted by: Droider98
[This review was collected as part of a promotion.] Love this product. The s pen in particular is more helpful than I ever expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!!!
on March 11, 2025
Posted by: HappilyEverSamsung
[This review was collected as part of a promotion.] Now Brief has been a amazing feature that gives me quick info that is relevant to my interests. The seamlessly easy integration between apps make productivity a breeze! And the display is crisp, clean and so reactive!! Chef's Kiss!! So happy for the upgrade!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the upgrade from the s23 Ultra t
on March 11, 2025
Posted by: Aparkour
[This review was collected as part of a promotion.] I use my phone for photos and video and takes the cake vs other phones in my opinion. Runs extremely smooth for streaming and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S view case
on March 11, 2025
Posted by: Cchris
[This review was collected as part of a promotion.] Phone seems ok but no s view case why would you do this samsung not good! Seems like you are trying to sabotage your own company makes no sense what so ever
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey there Cchris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased toh ear that you are happy with the features and capabilities of your device. We understand wanting specific functionality with your device including the interaction with the accessories. We have a range of cases available to help you enhance your usage of your phone. We have provided a link to the Samsung Support Team if you have any questions about the available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I've only used Galaxy S since the Galaxy S3!
on March 11, 2025
Posted by: Bregon
[This review was collected as part of a promotion.] This phone is nice. It has a nice, large screen but it isn't very much different than my S22 Ultra except it doesn't have a rounded edge, making it easier to use screen protectors and touching the far edge of the screen.
Speedwise, I don't really notice a difference, except for in benchmarks like 3dmark. The "seamless actions across apps" work out pretty well for me, pretty much the same as it has been except that I seem to be able to run more apps without them resetting on me. On my old S22 Ultra, I'm pretty sure I could only run two apps, anything beyond that wouldn't save the screen I was on whenever I tried to go back to it. This one seems to, although I don't know the limit.
They really want me to mention the "Now brief" feature. They seem pretty proud of it. Well, I'll brief myself whenever I want to find out specific information, thank you very much. I'm sure it'll be nice for some people, but I shut it off. There's a point when they try to help you too much. I'm perfectly capable.
Speaking of help, I know it isn't Samsung's fault because they made Bixby. I don't use it. I use the new Google assistant, Gemini. I've been getting very annoyed with it because I ask it for directions, and 9/10 times it brings me to the wrong place, even if I give it a full, specific address. Also, it will NOT stop talking until it's ready to stop, it's way too verbose for simple questions, and can only be interrupted with a pause button on screen. Thanks Google.
I'll try Bixby.
Value
5
Written by a customer while visiting Samsung US