Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,925 Reviews)
Rating breakdown 28,925 reviews
5 Stars
24,789
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 ultra phone review
on March 27, 2025
Posted by: Invisa
[This review was collected as part of a promotion.] I havent really used the ai features as my use cases dont really require them, mainky just useing Gemini for random things. I upgraded from a S21 ultra and i haven't been happier since, everything is sooooo much faster, and i have soooo much phone stoagee coming from a 100gb to 500gb is crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and upgrade that was well worth it.
on March 27, 2025
Posted by: BillKorn
[This review was collected as part of a promotion.] I was due for an upgrade and since I was coming from a z fold 3 I wasn't sure if there was a big enough difference to make an upgrade worth it. After getting the phone I immediately could tell the difference in performance and the vibrancy of the screen. The upgrade was well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's pretty good
on March 26, 2025
Posted by: GuyWhoGotThePhone
[This review was collected as part of a promotion.] The seamless actions across all apps is great. I use the Now Brief all the time and it tells me the weather. Also the Auto erase feature makes my pictures really pop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra isn't just a phone
on March 26, 2025
Posted by: VODKTONIKC
[This review was collected as part of a promotion.] it's an experience driven by artificial intelligence. Its 'Now Brief' feature is a leap forward, learning your patterns and anticipating your needs. Imagine your phone summarizing relevant news just before your trip, or automatically adjusting settings based on your location and time of day. 'Now Brief' seeks to simplify your life, filtering out the noise and delivering only the information you need, right when you need it.
The S25 Ultra's pen is a powerful tool for creativity and productivity. Taking notes, drawing, editing photos, and controlling presentations are just a few of its capabilities. However, we feel there's even greater untapped potential. Imagine if the pen could translate text in real time with just a point, or if it could perform complex calculations directly on the screen. We'd love to see Samsung expand the pen's smart features, taking it to new heights of utility.
In summary, the S25 Ultra is an innovative device that combines intuitive AI with a versatile pen. While 'Now Brief' is already transforming how we interact with our phones, and the pen is a valuable tool, we hope to see even more advancements in the future. This phone has the potential to be much more than a simple mobile device; it could become an intelligent companion that truly understands and adapts to our lives
The S25 Ultra's pen is a powerful tool for creativity and productivity. Taking notes, drawing, editing photos, and controlling presentations are just a few of its capabilities. However, we feel there's even greater untapped potential. Imagine if the pen could translate text in real time with just a point, or if it could perform complex calculations directly on the screen. We'd love to see Samsung expand the pen's smart features, taking it to new heights of utility.
In summary, the S25 Ultra is an innovative device that combines intuitive AI with a versatile pen. While 'Now Brief' is already transforming how we interact with our phones, and the pen is a valuable tool, we hope to see even more advancements in the future. This phone has the potential to be much more than a simple mobile device; it could become an intelligent companion that truly understands and adapts to our lives
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S series flagship is getting better
on March 26, 2025
Posted by: TheTerran
[This review was collected as part of a promotion.] Becoming familiar with the new features of the S25 Ultra i found the gaming experience engaging, but would recommend an ecmxternal controller. The various new helpful functiosn like AI and Now Brief have been surprisingly helpful and provide a seamless transition from locked screen. It would have been beneficial to be able to use the pen as a remote trigger for photos and video, but the many enhancements make up for that capability.
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hello TheTerran, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are enjoying the usage and exploration of your new phone. We hope you'll reach out to us again in the future at any time if you have questions about the features and usage of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love My new samsung s25 ultra!
on March 26, 2025
Posted by: CreativeSamsungOwner
[This review was collected as part of a promotion.] I have had samsung phones for as long as I can remember, my last phone the s21 I was completely content with. I felt like I didn't really need a new phone because it had all I needed. I am so glad I went for new and upgraded to the new s25 ultra. It has the pen, which I loved having previously. It is so nice to be able to pop the pen out write a quick note or use for precision drawing. I am a small business owner that does all my daily routines on my phone. It makes it easier and faster to connect to people, advertise, take photos and videos of my products and everything else in between. I love being able to listen to a podcast while working on my phone at the same time. The phone is sleek, light weight and really pretty. I can't wait to see what other things I love about my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Performance and Camera Quality
on March 26, 2025
Posted by: Zirodan
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra for a few weeks now and I’m very impressed. The performance is incredibly fast, and apps open instantly. The camera quality is outstanding – the photos are sharp and detailed, even in low light. I also love the “seamless actions across apps” feature, which helps me multitask easily.
The large screen is perfect for watching movies and playing games. I use my phone for work and school, and it handles everything without lag. The battery lasts all day even with heavy use. The new "Audio Eraser" feature works great during video calls and recordings.
Overall, this is the best phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Contacts
on March 26, 2025
Posted by: Chris
I merged my contacts and have no idea where they are
Also, I want to do a factory reset without losing my YouTube playlists can you help me?
Also, I want to do a factory reset without losing my YouTube playlists can you help me?
Response from Samsung USBy R&R Team, March 28, 2025
Hey there Chris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your contact and playlists are to you every day, and we would love to help you in any way we can to resolve this frustration. We have provided a link to the Samsung Support Team for your convenience. You can reach out to them through chat for one on one guidance through your resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US