Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,725 Reviews)
Rating breakdown 28,725 reviews
5 Stars
24,662
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Love the Camera
on April 5, 2025
Posted by: Simply
[This review was collected as part of a promotion.] I use my phone for business and personal use and I have No issues!
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hi Simply, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that for both your personal and business uses you are having such a great experience with your phone. We have provided links to resources to help you further discover the capabilities of Galaxy AI, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing innovation of a phone
on April 5, 2025
Posted by: Omiiii
[This review was collected as part of a promotion.] Been a samsung fan since my galaxy s3. This phone has really evolved since then. Amazing features that it provides & I can tell there's more to come. Keep up the great work samsung 👏.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hey Omiiii, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so amazed with the enhanced features and capabilities of your phone. We have provided a link to the full device manual to help you fully discover the features of your phone, including Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Phenomenal Experience!
on April 5, 2025
Posted by: RndrDir
[This review was collected as part of a promotion.] I recently upgraded from a Samsung A72 to the S25 Ultra, and it has been a night and day difference in every regard. I love all the AI features, aswell as the integration with Gemini. It's given me an old sensation that I have been missing for really long time where one feels really excited and enthusiastic about a piece of technology.
I Also enjoy features like the Now brief, which gives me a good amount of information I generally like to know when starting my day or in the moment. Alongside this, the device's performance is astonishing in almost every regard.
My experience with the S25 Ultra has genuinely been phenomenal and so far I've only just touched the surface of everything I can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 5, 2025
Posted by: Samsung2fan
[This review was collected as part of a promotion.] This phone is imaginary and has a set of features that are not available on all phones, including precision photography, screen resolution, and a luxurious design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 5, 2025
Posted by: roodmutti
from Rockford,IL
Expertise:Intermediate
In general I love this phone. Still some features I haven't used, just because I haven't needed to use them. My only complaint is that you have down from the left corner to get to your notifications. That usually takes me 2 or 3 attempts. My Daughter who has the same phone has the same problem. Should have left that alone. Besides that fact, I love the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 5, 2025
Posted by: jam6207
[This review was collected as part of a promotion.] Love the news brief, the ai is also amazing. its way smoother than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just outclassed!
on April 5, 2025
Posted by: Vtolin
[This review was collected as part of a promotion.] Never fear lag again. This thing works like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use.
on April 5, 2025
Posted by: JacJac
[This review was collected as part of a promotion.] I use my phone for pretty much everything. The video and gaming quality are the best I've ever experienced in a phone. The camera takes professional quality photos. I love how I can get amazing photos from a distance and in low light. As a student I've been able to do homework assignments just like I would on my laptop. I recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US