Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,972 Reviews)
Rating breakdown 28,972 reviews
5 Stars
24,828
4 Stars
3,240
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best camera feature and dual camera features
on June 25, 2025
Posted by: Mukts1234
[This review was collected as part of a promotion.] Best value additions to the gadgets in my gadgets rooms
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Possum Phone! #happy w/ pu
on June 25, 2025
Posted by: AlekBot
[This review was collected as part of a promotion.] I've been using this phone for a while now, and it's really made a difference for my work! It helps me stay organized with all the different programs and apps I use all the time ... multi-screen and multitasking feature is a game changer - I can juggle multiple business processes without any issues. Plus, the camera is fantastic! With 200MP photos and a crazy 100x zoom, it's perfect for capturing those epic hiking moments. Overall, it’s been a solid choice for both work and play!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
D&W lifevalue
on June 25, 2025
Posted by: DW Brand
Good time for worldwide 🌐 😎 God Did
✅️✅️✅️✅️✅️✅️✅️✅️✅️🌎♥️
✅️✅️✅️✅️✅️✅️✅️✅️✅️🌎♥️
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 25, 2025
Posted by: Swagoromo
[This review was collected as part of a promotion.] I've had Samsung phones my whole life and they keep getting better and better every year. I look forward to purchasing the next Ultra when it releases next year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with the best features
on June 25, 2025
Posted by: Haidi96
[This review was collected as part of a promotion.] Great phone. Fast processing. Love all the AI features. Great battery life too. Very pleased with my decision to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung
on June 25, 2025
Posted by: Sidnyc
[This review was collected as part of a promotion.] Always been a fan of Samsung tech my job now affords me the ability to own a galaxy ultra the camera is remarkable and high definition especially when I'm emailing high definition pictures for work the touch screen is responsive and the processor is a"no pun intended " but ultra fast I'm still trying to get the hang of AI system but I love it as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 25, 2025
Posted by: WhyGedoesntwork
[This review was collected as part of a promotion.] This phone is great overall. I personally liked th3 S23 ultra design better but already got used to the new one and don't mind it. What I do miss is the Bluetooth pen, and the better 100x zoom the s23 ultra had. Samsung should definitely bring those back. Battery life needs improvement as my phone doesn't make it to 3pm without needing to be recharged. AI features are awesome but it we have to pay extra for them next year, not worth it.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi WhyGedoesntwork, thank you for your feedback on your Samsung Galaxy S25 Ultra. WE are happy to hear that you are pleased with the device overall, and we would be more than happy to help you resolve the frustrations you mention experiencing. We have provided links to articles to help you maximize the device battery, integrate the redesigned features of the S Pen into your usage, and discover the camera settings and features. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone for real-time translations
on June 25, 2025
Posted by: Josejjhg
[This review was collected as part of a promotion.] In my work I need to directly translate texts and with a single clip that becomes real and the good thing is that it can be done with one hand.
Value
5
Written by a customer while visiting Samsung US