Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,984 Reviews)
Rating breakdown 28,984 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best in class AI
on July 5, 2025
Posted by: ShashM7
[This review was collected as part of a promotion.] The Galaxy AI's performance is exceptional, particularly the on-device processing capabilities of nearly all its AI features, which I find highly advantageous and utilize frequently.
PS: the above comment is also enhanced by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1. Powerhouse Reimagined 2. Next-Level Galaxy Po
on July 4, 2025
Posted by: Imvoxy
[This review was collected as part of a promotion.] This phone is a beast! Super fast, amazing camera, and the screen is just gorgeous. Everything runs smooth, and the battery easily lasts a full day. Samsung really nailed it with the S25 Ultra!
The Galaxy S25 Ultra sets a new benchmark for flagship smartphones. Its blazing-fast performance, stunning display, and next-gen camera system deliver an experience that's both powerful and refined. Battery life is excellent, and One UI feels more polished than ever. Truly a top-tier device.
The Galaxy S25 Ultra sets a new benchmark for flagship smartphones. Its blazing-fast performance, stunning display, and next-gen camera system deliver an experience that's both powerful and refined. Battery life is excellent, and One UI feels more polished than ever. Truly a top-tier device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing all around!
on July 4, 2025
Posted by: Azhadin
[This review was collected as part of a promotion.] My s25 ultra has been amazing. It has served me well for everything ive done from editing with its galaxy ai to streaming videos to playing many games. I love it so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Devices just get better and better
on July 4, 2025
Posted by: FreakREIK313
[This review was collected as part of a promotion.] I use my galaxy device for just about everything, including my job. I surf 24/7 for healthcare supply chain. I also use my device for scheduling, appointments, video chat, communication and all personal uses as well such as Social media, group chatting, watching and entertainment. Nothing beats what Galaxy and Andorid phones can do, not to me tion compatability and being able to seamlessly transition to my television and connect via Miracast. Galaxy AI makes it much easier to find things in my phone and pictures I believe its a major factor in making things more accessible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on July 4, 2025
Posted by: Ganny10
[This review was collected as part of a promotion.] Best AI ever, and the only AI with real intelligence.
Value
5
Written by a customer while visiting Samsung US
Posted by: K2ing
from Tucson, Arizona
Expertise:Expert
Verified Purchase:Yes
I'm very pleased with Galaxy S25 Ultra 512Gb easy setup, connect ability, sound... everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does not have many wow factors
on July 4, 2025
Posted by: Beeran
[This review was collected as part of a promotion.] I hardly ever end up using my Galaxy AI. As I use my device for daily life, work, streaming, and typing, the Galaxy AI has not come in handy to make my life easier. If there is AI incorporated into my keyboard, it's not always so noticeable. It seems not to remember my most used email address. I always have to manually type my email address.
However, I do think that the galaxy AI does come in handy with my photo editing. I like how it can make people's eyes look open. But otherwise, the AI has not made it into my other daily routines.
My phone's battery is also not as long lasting as I was expecting. I've seen other phones with strong batteries and battery life for a bit cheaper price.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Beeran, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the lasting battery of your device is to you for all of your daily tasks. We are happy to hear you have found some enjoyment with the ability to edit your photos and videos. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the complete manual to help you discover additional features of your device, and to the Samsung Support Team to help answer questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra has a great feature of AI editing
on July 4, 2025
Posted by: Amaznomi
[This review was collected as part of a promotion.] Galaxy AI is a great feature especially when it comes to photo editing and video editing. I have been using Samsung galaxy phones since they came out and I love. I find the interface very user friendly as well as quick response to the commands. I use my phone for mostly work and streaming and sometimes for gaming. It's a great device.
Value
5
Written by a customer while visiting Samsung US