Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
3
It's not as good as s24
on September 15, 2025
Posted by: Creed13
[This review was collected as part of a promotion.] Camera issues, phone update troubles plus software not authorized to be installed during download update being installed. Also information being removed during update installation. Bigsby have to be completely redone every time update is done.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Creed13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be when your device is not operating as intended or expected. Without knowing what frustrations you are experiencing with your camera, or the software of your device, we have provided a link to the Samsung Support Team. They can help determine the root cause of your frustrations and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and Pen.
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has really great fixtures. For my job, I use it to review plans and use the pen to show marks on drawings or highlight photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product.
on September 15, 2025
Posted by: Montty
[This review was collected as part of a promotion.] I love the NEW AI FEATURES IN THIS PHONE. I.LOVE ANYTHING MADE BY SAMSUNG.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on September 15, 2025
Posted by: Luna10
[This review was collected as part of a promotion.] My S25 Ultra is an amazing phone and has top tier features. The camera is the best quality compared to any phone I've had. The zoom is amazing to the point of having a clear picture of the moon. The AI feature helps me so much in my daily life. Helps me stay organized and helps me rewrite my words but better. If you don't have this phone what are you waiting for?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and features
on September 15, 2025
Posted by: buddrud
[This review was collected as part of a promotion.] Im a basic phone user and my device is well suited for that. Loads of space to store photos and great processing power for playing games online. I've thoroughly enjoyed it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25
on September 15, 2025
Posted by: Candace
[This review was collected as part of a promotion.] My phone is so big I have to use both hands one phone but I do have small hands lol. I do love that it comes with pen. It makes so much cooler to when using pen. Love how the camera focuses so far in.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Tons of Power for the punch
on September 15, 2025
Posted by: PlatinumTransport
[This review was collected as part of a promotion.] First the AI features of the phone really help streamline my work. It is really powerful and a pleasure to use. So glad I purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 Ultra review
on September 15, 2025
Posted by: Liljohn315
[This review was collected as part of a promotion.] I have had the Galaxy s25 Ultra for almost a year now it is an amazing phone very quick response time great high def resolution easy to use. The AI feature on the phone is incredible there are so many unique things you can do with this model it is unbelievable
Value
5
Written by a customer while visiting Samsung US