Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,312 Reviews)
Open Ratings Snapshot
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love the camera and speakers
on June 29, 2026
Posted by: Hotfudgy
[This review was collected as part of a promotion.] I needed a quality camera for pictures of the family, I have 4 children and take plenty of photos. The camera and features do not disappoint! I listen to lots of music and podcasts and the speakers are really high quality and loud. I love them. Thanks for making a great phone, Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance and stunning display
on June 29, 2026
Posted by: Love25
[This review was collected as part of a promotion.] I have been using this device primarily for streaming movies and catching up on sports during my daily routines. The display quality is incredibly sharp and bright, making it a pleasure to watch content under any lighting condition. The battery life easily lasts through a full day of heavy multimedia use, and the overall performance is exceptionally smooth. It has integrated seamlessly into my daily schedule and improved my entertainment experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever
on June 29, 2026
Posted by: Cdavila07
[This review was collected as part of a promotion.] It is an amzing phone . 10/ 10. You can play any game, stream. It is super fast for multitasking, and stylus pen is the best addition. Also Galaxy AI is super useful and intuitive.
I would recommend this phone to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on June 29, 2026
Posted by: flyinryanfpv
[This review was collected as part of a promotion.] This phone is a game changer, between the Galaxy AI and workflows, I can handle any task at lightning speed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mobile Gamer
on June 29, 2026
Posted by: 23nay28
[This review was collected as part of a promotion.] I enjoy mobile games and this phone has been a life saver. The added storage, the visual and the additional fans protecting my phone have made the experience amazing. The added technology allows me to play high performance games as if I'm on my PS5. The Ai and camera features have also been fun. I have used it to see possible hair cut styles and create designs for pins and T shirts just be typing my idea.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just love it
on June 29, 2026
Posted by: Dnice1
[This review was collected as part of a promotion.] Fast and a bunch of memory that's it I'm old and it's more than enough
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone.
on June 29, 2026
Posted by: Cpatterson71
[This review was collected as part of a promotion.] So my Galaxy is a good phone. It does take a little getting used to. The intuitiveness is almost there just a couple of more tweaks. Love the customization part. The Galxy AI is good. I use Gemni for most of my applications, since I am a developer. Galaxy AI is good for non developers. Overall, good phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung phone I've used
on June 29, 2026
Posted by: Zalgomob
[This review was collected as part of a promotion.] I've been very impressed with the Galaxy S25 Ultra. The display is bright, sharp, and smooth, making everything from watching videos to browsing the web look great. Performance is excellent, with apps opening quickly and multitasking feeling effortless.
The camera system is one of the biggest highlights. Photos come out detailed with vibrant colors, and the zoom capabilities are especially impressive. Battery life easily lasts through a full day of regular use, and the fast charging is convenient when I need to top up.
One of my favorite features is Galaxy AI. The AI-powered tools are genuinely useful for everyday tasks, whether it's helping edit photos, summarize content, or make writing and productivity easier. They add real value without feeling like gimmicks.
The build quality feels premium, and the included S Pen is a great addition for taking notes, editing photos, or simply navigating the phone. Samsung also provides plenty of customization options, making it easy to personalize the experience.
Overall, the Galaxy S25 Ultra is an outstanding smartphone with excellent performance, a fantastic camera, helpful Galaxy AI features, and long-lasting battery life. I would definitely recommend it to anyone looking for a premium Android phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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