Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,087 Reviews)
Rating breakdown 28,087 reviews
5 Stars
24,134
4 Stars
3,119
3 Stars
526
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Overall great phone
on August 2, 2026
Posted by: TheStallionDuck
[This review was collected as part of a promotion.] I chose this phone partially because at the time it was the newest model available, But honestly I haven't wanted to change or upgrade my phone. It's seriously a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, powerful and tons of features
on August 2, 2026
Posted by: Thephonereviewer
[This review was collected as part of a promotion.] I upgraded my S23 Ultra and i chose the S25 ultra when it was released. This phone has exceeded my expectations in all areas based on my usage. Display is the best, colors are amazing, speed is on par with all phones out there even the new ones.. Battery has been great for me but I am not a heavy user. I can go about 2 days on this device with anout medium use. Cameras are great. I love them and the pictures I take turn out really great. Most of my pictures are day pictures so the lighting is always good. I have taken some night ones as well and to me they looked good enough. They are not the best but they are good usable pictures. The same to be said for Video. Daytime videos are great, especially 4K.
I highly recommend it and it is one that will serve you well in all aspects including multi-tasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra review
on August 2, 2026
Posted by: Thortech
[This review was collected as part of a promotion.] Overall I like the phone. It is starting to get skier over time and the 8.5 update did not thrill me. I am looking corset to the 9 update and it's looks and features.
Value
3
Response from Samsung USBy R&R Team, August 3, 2026
Hello Thortech, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device every day. We have provided a link to the Samsung Support Team to assist you with the changes to your experience you mention. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Android yet
on August 1, 2026
Posted by: Hoooyea3871
[This review was collected as part of a promotion.] When I chose the s25 I knew I was getting the best nag for my buck.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phone ever
on August 1, 2026
Posted by: Scapteef
[This review was collected as part of a promotion.] I chose my Galacy S25 Ultra as an upgrade to my previous S23 Ultra.
It's so smooth and so robust, the battery life is just wow.
I use mostly for streaming, the camera quality is just perfect which offers multiple adjustment options even with the new AI mode.
I want to upgrade for a S26 Ultra to get the stability option, unless they'll do it as a new update for my actual phone.
It's so smooth and so robust, the battery life is just wow.
I use mostly for streaming, the camera quality is just perfect which offers multiple adjustment options even with the new AI mode.
I want to upgrade for a S26 Ultra to get the stability option, unless they'll do it as a new update for my actual phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is my first
on August 1, 2026
Posted by: Nakia1975
[This review was collected as part of a promotion.] I chose this phone because of the high ratings and i have never had any problems with any Samsung product. I give this phone a four star rating just because, in my eyes a five star rating would be perfect. Well this phone is about as close as i have ever been to perfect. The speed in which i can process all my work transactions and invoices is extremely good and i appreciate Samsung for the effort they put forth in this phone. I would highly recommend this phone to everyone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!!
on August 1, 2026
Posted by: Slomomilla
[This review was collected as part of a promotion.] I am so glad that I chose the 25 Ultra, it's the best phone to date. The AI features are awesome and very user friendly as well! Getting the 25 ultra was the best decision that I could have made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on August 1, 2026
Posted by: GalaxyWorld
[This review was collected as part of a promotion.] I choose my Samsung 25Ultra for the best features. Camera quality is clear.
Value
5
Written by a customer while visiting Samsung US