Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,308 Reviews)
Open Ratings Snapshot
Rating breakdown 28,308 reviews
5 Stars
24,278
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Helpful and Reliable
on August 8, 2026
Posted by: ManagerMeli
[This review was collected as part of a promotion.] I chose this phone specifically for the pen and the data storage. I manage a restaurant and it makes it easier to manage scheduling, orders, tasks and managing my life as well. Im also very OCD so I love the interface and that I can organize my personal life as well. Easy to use with great storage and a great camera as well for taking photos and videos of food as I am also the dreaded social media person at the restaurant. Thanks Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on August 8, 2026
Posted by: GreatestPainter69
[This review was collected as part of a promotion.] I chose the premier flagship Samsung Galaxy phone everytime I upgrade since the Note 4. Please bring back micro sd slots, at least on the highest model. I would rather pay extra for an sd slot than 256gb storage which is bloated from the OS to begin with.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on August 8, 2026
Posted by: Ersidbrj
[This review was collected as part of a promotion.] I have been buying S line for years and I love them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra
on August 8, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I have been a long time Galaxy user - I believe my first one was an S8 - and the products always surpass my expectations. The S25 Ultras camera is unparalleled. I love astrophotography and even though I am a complete novice, the camera features make it so much easier to get decent shots. My Galaxy is literally an extension of my brain. Remember the days when we had to carry an address book, a daily planner, cash money or checks, a calculator, etc !?
My only complaint is that now I can't use an SD card for extra storage. I take a lot of photos and they use a ton of space. An sd card made it so much easier to transfer them off my phone and store them externally. I'm not sure why this feature was removed but I really miss it!
That aside, Samsung phones are the best in the industry, in my opinion. Their durability is amazing. I've had my S25 Ultra for maybe 6 months and still not a scratch on it.
Oh, and the S Pen. I don't find that i personally use it a lot, but i like it. It makes things like signing a doc or jotting a note so much easier. If there is a task that you need more precision for, its got you covered.
Don't waste your money on anything else. No matter what your needs are, Samsung is there for you. Galaxy is the Jupiter of the mobile platform system. It dominates everything else in orbit.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone makes my life easier
on August 8, 2026
Posted by: Nerwan
[This review was collected as part of a promotion.] Been using Samsungs devices for a while now, but when I chose to upgrade to the s25 ultra I didn't know the huge diference I would experience. This phone is pretty practical and all the Ai features makes life a lot easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 7, 2026
Posted by: Yayanikki
[This review was collected as part of a promotion.] I choose samsung because of their privacy and picture quality! It by far has been the best phone i have ever had!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This cellphone so far has the best
on August 7, 2026
Posted by: 1234676
[This review was collected as part of a promotion.] This cellphone has been great so far, no issues. The only i have but it was my choice, is that is a little to big for my hands. System work great. Camera is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has been a great upgrade.🫶🏼
on August 7, 2026
Posted by: MABP1157
[This review was collected as part of a promotion.] The way that this phone has been treating me is phenomenal. It has great speed and better camera quality. Thats why I chose the Samsung galaxy s25 ultra and when it comes to its final days (maybe in a few decades) I will upgrade to the latest Samsung galaxy phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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