Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,305 Reviews)
Rating breakdown 28,305 reviews
5 Stars
24,275
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Great overall, S Pen leaves a lot to be desired
on August 10, 2026
Posted by: easy21
[This review was collected as part of a promotion.] I have been using Samasung Smart Phones on and off for the last 15 years. This is by far their best phone. Everything is nice and smooth, great AI features, some good smart functionalities especially in the camera app.
Two things that must improve. Taking picture through a button on S-Pen. Not sure why Samsung discontinued this feature. Night time photography. I have heard that S26 has resolved this issue but I am yet to try it.
It is an amazing device overall with a gorgeous screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My S 'uperMan' 25 Ultra
on August 10, 2026
Posted by: EbssRock
[This review was collected as part of a promotion.] Its a beast of a phone with so much computing power and is super efficient to multitask and I love it with my day to day needs whether it be navigation, music, editing videos and pictures or using any AI tools. 'I chose' my S25 ultra and i am glad i did it and will stick with the ultra series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung forever!
on August 10, 2026
Posted by: Ssalime
[This review was collected as part of a promotion.] Samsung has honestly been the only electronics brand I’ve used for as long as I can remember, and I don’t see that ever changing. From my phones to my other devices, Samsung has always been my go-to. At this point, it’s more than just a brand I buy—it’s what I know, trust, and genuinely love using.
I’ve grown up with Samsung products, upgraded through different generations, and have always stayed loyal because they continue to give me the experience, quality, and features I want. I never really feel the need to look anywhere else. There’s something special about having technology that feels familiar while still constantly improving and evolving with you.
Samsung has been part of so many stages of my life, and I can confidently say I’m Samsung always and forever. 💙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Continued greatness
on August 10, 2026
Posted by: JavaJoe
[This review was collected as part of a promotion.] I chose the S25 Ultra since I had the S series in the last and enjoyed using it. The quality of the cameras, ease of operation, and reliability of Samsung products made it am easy choice when we went to a new provider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 untra S Pen
on August 10, 2026
Posted by: Loveeverythin
[This review was collected as part of a promotion.] The only thing that I dont like or miss about the s25 ultra is that the S pen is no longer Bluetooth, so you cant use it to snap pictures anymore. It was a good feature to have. Especially when you have kids that wont sit still for the timer if you have no one else to help take pictures. Kayla
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever owned!
on August 10, 2026
Posted by: Bi1boBaggin5
[This review was collected as part of a promotion.] I've chosen Samsung Galaxy S devices since their inception. I have only ever gotten the Flagship of each model and have never looked back since.
I'm a Samsung Galaxy S fan, through and through.
I'm a Samsung Galaxy S fan, through and through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love Galaxys
on August 10, 2026
Posted by: Meljb82
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra for the amazing camera features and the ability to do photo editing!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on August 10, 2026
Posted by: Mae0131
[This review was collected as part of a promotion.] I chose this phone because of the sleek look it has and because of the unique features. Split screen has come in handy especially when doing schoolwork and the built in stylist makes it even better. The phone constantly has upgrades which improve my experience. I've never had issues with performance in both temperature extremes as the phone itself adjusts for when it's too hot and cold. And other unique features like wireless powershare have come in clutch multiple times when my colleagues have been short a charger. Overall, I 100% recommend this phone.
Value
5
Written by a customer while visiting Samsung US