Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,303 Reviews)
Open Ratings Snapshot
Rating breakdown 28,303 reviews
5 Stars
24,274
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The phone is great
on August 10, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] This phone is awesome. Everything about it is love. The only thing is my battery dies fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better and better!
on August 10, 2026
Posted by: Beardguy48
[This review was collected as part of a promotion.] Man where to start I love everything about my s25 ultra, the reliability on it is top tier, pictures are phenomenal, gaming is awesome! I'm very glad I chose the ultra now I am thinking about an upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung rhe beat
on August 10, 2026
Posted by: Kim73sam
[This review was collected as part of a promotion.] I will never buy anything except Samsung because anytime I did I didn't like it Samsung I love and I usually buy it every two years
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work Horse
on August 10, 2026
Posted by: Volt101
[This review was collected as part of a promotion.] I have been dedicated to the ultra series since '21. It's hard to believe that they can keep getting better, yet they manage to bring us more innovative technologies. The extended phone update support is one of the many reasons I cling to the Ultra model. I also have ear buds, watch, washer, dryer, range, dishwasher, smartthings home controller, etc.. It's hard not to be a loyal customer as their products do what they state they will do and have been extremely reliable with our household.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on August 10, 2026
Posted by: Danni1230
[This review was collected as part of a promotion.] Great camera. Whwn storage gets low phone malfunctions
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Absolutely Nailed It
on August 10, 2026
Posted by: BigHBeats
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is honestly one of the best phones I’ve ever used. From the moment I started using it, everything felt fast, smooth, and premium. The display is absolutely incredible—bright, sharp, and perfect for watching videos, gaming, browsing, and everyday use.
The performance is outstanding. Apps open quickly, multitasking is effortless, and I haven’t experienced the lag or slowdown I’ve had with other phones. The camera system is another major highlight. Photos and videos come out incredibly detailed, and having such a versatile camera setup makes it easy to capture everything from everyday moments to special memories.
The S Pen is also a fantastic feature and adds another level of convenience, especially for taking notes, editing, and getting things done on the go.
I chose the Galaxy S25 Ultra because I wanted a phone that could truly do it all, and it has absolutely delivered. The design feels premium, the battery lasts, the performance is excellent, and Samsung packed this phone with features that actually make a difference.
If you’re looking for a powerful, reliable, feature-packed smartphone that feels like a premium device in every way, the Galaxy S25 Ultra is an easy recommendation. Absolutely Worth It!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my galaxy S25 ultra
on August 10, 2026
Posted by: Cherri
[This review was collected as part of a promotion.] I absolutely love my S25 ultra. I have always loved Samsung devices, but the S25 has truly impressed me. The camera quality is amazing, the device runs super smooth, and I absolutely love the little stylus. Another thing I love about this phone is the customization is insane, it makes my phone feel so personal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best ever!
on August 10, 2026
Posted by: Holla0473loveee
[This review was collected as part of a promotion.] My samsung device is something that I chose! All the features are amazing, and im still learning more about it! Its so practical and functional, the s pen is amazing and helping, scrolling, playing games, helps woth hand writing, and more! And there is so much customization, from chaning the keyboard, quick settings, and everything else, not one thing that you cant customize! So, I would definitely recommend this phone to a lot of people! Its definitely the best phone I have ever had! And I also have the bud pros 3 and those are amazing as well! Tge sound on the buds are sp clear and amzing! You have full customization!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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