Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,923 Reviews)
Rating breakdown 28,923 reviews
5 Stars
24,788
4 Stars
3,232
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Regular phone
on March 30, 2026
Posted by: Lilly8
[This review was collected as part of a promotion.] I like how it looks but honestly I think it is the same as any other phone nothing too special about it. The galaxy AI is the same. I feel like I spent a lot of money on a regular phone.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Lilly8, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have made a good investment in a new device. We have provided a link to your complete manual for your device to help you discover the full capabilities of your device, integrate the amazing features in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great work and home phone
on March 30, 2026
Posted by: Ch3wyb4r
[This review was collected as part of a promotion.] The S25 Ultra is a great overall phone in terms of work productivity and basic everyday means.
I use the S Pen almost everyday at work to take notes and also highlight presentations or documents. It makes work so much easier so that I do not need to carry pen and paper everywhere. I can then save the note and share with the team.
For home/ basic life. I use Galaxy AI almost everyday for things such as picture clean up or translating other languages. I've also generated images so that could spark some creative ideas for a theme such as a nursery. Having the Galaxy AI ability to help clean up images after you take them is huge because I am but a photoshop guy. I also use Galaxy AI to search for items I screenshot and it is pretty accurate. This helps alot when looking at food shopping.
Overall, the phone battery lasts the whole day and I do use the whole Samsung ecosystem so they work together pretty easily. I don't use my phone to heavy for picture taking but I cannot live without it as I do most of my career work on it.
-Chewy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superior quality
on March 30, 2026
Posted by: JackCT
[This review was collected as part of a promotion.] This phone has everything including Galaxy AI. It takes amazing pictures and has fast processing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on March 30, 2026
Posted by: 123957
[This review was collected as part of a promotion.] I don't care that it installs apps by its self. That's all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on March 30, 2026
Posted by: ZMosqueda
[This review was collected as part of a promotion.] I’m really enjoying my Galaxy S25. It has great features, a beautiful display, and the performance feels fast and smooth for everyday use. The camera quality is excellent, and the battery life has been very reliable. One of my favorite things is the AI Assistant. It makes the phone feel smarter and more useful, helping with daily tasks in a quick and convenient way. Overall, the Galaxy S25 feels modern, powerful, and easy to use. I’m very happy with it and would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is just great .
on March 30, 2026
Posted by: Dimas124
[This review was collected as part of a promotion.] Love everything about it. The screen is a pleasure to look at the videos come sharp and smooth. The pictures are outstanding with magnification out of this world. The AI generating pictures are crazy fun. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S S25 Ultra
on March 30, 2026
Posted by: Rodnye
[This review was collected as part of a promotion.] I've had my Samsung Galaxy S25 Ultra for three months now and I can honestly say this is the best phone I've ever purchased. The build is amazing and the curve edges are so much better than previous models. The processing system is super fast. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not one complaint
on March 30, 2026
Posted by: Precious
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra, and honestly it feels like one of those phones that can do pretty much everything. What stands out to me the most is how powerful it is — it runs super smooth, whether it’s apps, games, or multitasking, so I wouldn’t have to worry about lag or slowing down.
The camera is a big deal for me too. It has a 200MP main camera, which means really sharp, detailed pictures, plus strong zoom and low-light performance. It seems like one of those phones where I could just point and shoot and still get great results.
I also like that it has a big, bright display. It’s perfect for watching videos, scrolling, or just everyday use, and the smooth refresh rate makes everything feel fast and clean. On top of that, the S Pen is built in, which is something I think I’d actually use — for notes, quick ideas, or even editing stuff on the go.
Battery life looks solid too, so I wouldn’t constantly be looking for a charger during the day. And the design feels premium with the titanium build, so it’s not just powerful but also durable.
Overall, to me, the S25 Ultra feels like a high-end, all-in-one phone. It’s definitely on the expensive side, but it seems like the kind of device that could replace a lot of other things and just make everyday stuff easier.
Value
5
Written by a customer while visiting Samsung US