Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,682 Reviews)
Rating breakdown 28,682 reviews
5 Stars
24,626
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
All Around Amazing Phone
on April 2, 2026
Posted by: pocadot98
[This review was collected as part of a promotion.] Well, for starters, the camera is amazing just like all the other Galaxy-S's have been. The screen is large and the colors/visuals are great. Audio is AMAZING. It's really fast with plenty of storage. It's what a phone should be. I use my cell phone mostly for gaming, and it does SO well, no lag, no lack in the audio or pixels or graphics... I also use my cell for work related things, like photos, using the web, Google, Bixby, etc. Galaxy AI is very helpful as it can answer a lot of my questions. Every generation of these phones gets greater and greater and I'm excited to see what the S26 is all about!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort Zone
on April 2, 2026
Posted by: Melly311
[This review was collected as part of a promotion.] I love this phone. I had the Note prior to this (it was stolen on vegas) , so this was my replacement. The stylis pen was a must coming from the Note so I was happy there was the ultra!
It has great features and I love the size of it.
It has great features and I love the size of it.
And the camera quality is AMAZING! I have taken some of the best photos of my grandbabies that we would have never gotten with a professional.
I love it. Its my comfort zone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone ever
on April 2, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love the galaxy AI features and this device is fast, smooth elegant and reliable.
User friendly interface
User friendly interface
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's AMAZING
on April 2, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] My s25 ultra is absolutely amazing. The AI is so intuitive and handles everything.to keep me organized for my small business. Ai helps me keeping my correspondence professional and proper grammar and really understands me to get my thoughts relayed, while suggesting next steps and checks in to keep me focused and on track. I never realized how galaxy Ai has truly expanded the future of my small family owned small business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on April 1, 2026
Posted by: eskitzler
[This review was collected as part of a promotion.] The phone is awesome in all aspects super fast at everything handed to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 1, 2026
Posted by: Amnd2211
[This review was collected as part of a promotion.] I have upgraded from s23 ultra to this one, and I can't be happier, simply checks the box for every feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 1, 2026
Posted by: Sh0823
[This review was collected as part of a promotion.] I upgraded from s22ultra and it was great easy to use longer lasting battery and camera is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone heats up
on April 1, 2026
Posted by: muzet4sho
[This review was collected as part of a promotion.] The product heats up very fast esp on rideshare. It cannot stand long hours
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hello Muzet4sho, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the temperature of your device. We have also shared a link to the Samsung Support Team to assist you anytime you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US