Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,069 Reviews)
Rating breakdown 27,069 reviews
5 Stars
23,249
4 Stars
3,000
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Absolutely worth it!
on June 29, 2026
Posted by: CrystalB
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra and it has exceeded my expectations. The design feels incredibly premium, and Samsung slightly tweaked the edges so it sits much more comfortably in your hand than the previous model.
The screen is stunning, and whatever anti-glare tech they used works miracles in bright daylight. The cameras are incredibly sharp, the battery easily lasts a day and a half on a single charge, and with 512GB of storage, I never have to worry about deleting files or photos to free up space. It’s fast, powerful, and the built-in S Pen is super convenient for quick notes. If you’re on the fence about upgrading, just do it—you won't regret it!
The screen is stunning, and whatever anti-glare tech they used works miracles in bright daylight. The cameras are incredibly sharp, the battery easily lasts a day and a half on a single charge, and with 512GB of storage, I never have to worry about deleting files or photos to free up space. It’s fast, powerful, and the built-in S Pen is super convenient for quick notes. If you’re on the fence about upgrading, just do it—you won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best. Its fast camera is clear
on June 29, 2026
Posted by: Fabe3280
[This review was collected as part of a promotion.] Galaxy ai is the truth on this phone. Its fast precise and clear. The best Samsung phone ive had. And ive had them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
I love the a I integration, and the ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Device for Business Owners
on June 29, 2026
Posted by: Maya98
[This review was collected as part of a promotion.] I like the speed and storage capabilities. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, Battery Life, and Galaxy AI
on June 29, 2026
Posted by: MRLAGNIAPPE76
[This review was collected as part of a promotion.] This phone has great megapixels that allows me to have clear photos in addition to being able to take photos from a long distance. The battery longevity on my current phone has lasted more than my previous galaxy phones. Also, the addition of Galaxy AI on my current phone helps me a lot with finding general information including the past, present, and future. Shout out to Samsung for making real quality phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 29, 2026
Posted by: Enigma
[This review was collected as part of a promotion.] The device in question is a truly impressive piece of technology. It boasts exceptional artificial intelligence features that enhance user experience. The performance and capabilities of this phone are remarkable. It represents a significant advancement in mobile technology. This smartphone is undoubtedly a top-tier option for those seeking innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Live2Shop
[This review was collected as part of a promotion.] Galaxy AI is the best thing to arrive in a mobile device. I use my mobile to stream music, watch videos, play videos, call friends and family and send messages to loved ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera is terrible
on June 29, 2026
Posted by: Remysmom
[This review was collected as part of a promotion.] I hate this phone! I can't take any pictures with it. They all come out blurry. I have taken it in to a store, they looked at and cannot figout what is wrong.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Remysmom, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how distressing it is when your device is not operating as intended or expected. We have provided links to articles to help you with the camera settings on your device for the best possible photos and videos, and to a troubleshooting guide to help you with the blurry experience you mention having with your camera. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US