Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,721 Reviews)
Rating breakdown 28,721 reviews
5 Stars
24,618
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I just lost my phone. features got it back.
on May 12, 2026
Posted by: Mrzy2026
[This review was collected as part of a promotion.] I have just lost my Samsung galaxy s25 ultra. With my watch ultra I asked the galaxy AI for help. GALAXY AI voice was very relaxing in my time of stress. Galaxy AI made me feel like I had someone on my side. Reminding me of the security features that will help me lock ,track my Samsung s25 ultra as well as leave a message for whoever finds my phone to contact me at another number. My watch ultra did a great job at contacting to my lost phone so I would be able to receive important notification allowing me to not miss a thing until I retrieve my phone. Sure enough I got a phone call from someone that has found my phone and I'm on my way to pick it up now. I'm so grateful of the smart features like find my phone, galaxy AI to help me navigate and so seamless communication between my Samsung devices.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey there Mrzy2026, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that although you were experiencing something very distressing when you lost your device, that you were able to use the amazing capabilities of your devices to locate your phone, and that you are having a great experience with your phone overall. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I have never been so happier with a phone device.
on May 12, 2026
Posted by: Rue2here
[This review was collected as part of a promotion.] For a long time, purchasing samsung's phone was my dream, specifically S series. And this dream is my hands now.
Needless to say, that this device hasn't disappointed me. There so many good features about this device. Some, I am still exploring.
For the starters, I want to mention the camera. Fantastic quality, insane zoom, doesn't disappoint in night time either.
Display is obviously the best part of samsung phones. Super bright antireflective display.
Audio quality is good too.
But one thing that really makes me love this device is galaxy AI. How easy it makes up searching things for me, especially as someone who doesn't have that much time and needs efficiency.
Battery life is amazing too. I use my phone alot and it powers through whole day, sometimes for more than a day.
I can talk for hours about this device but I am gonna conclude my review here.
Needless to say, that this device hasn't disappointed me. There so many good features about this device. Some, I am still exploring.
For the starters, I want to mention the camera. Fantastic quality, insane zoom, doesn't disappoint in night time either.
Display is obviously the best part of samsung phones. Super bright antireflective display.
Audio quality is good too.
But one thing that really makes me love this device is galaxy AI. How easy it makes up searching things for me, especially as someone who doesn't have that much time and needs efficiency.
Battery life is amazing too. I use my phone alot and it powers through whole day, sometimes for more than a day.
I can talk for hours about this device but I am gonna conclude my review here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps me organized and easy to use.
on May 12, 2026
Posted by: Prettypink
[This review was collected as part of a promotion.] I use my Samsung galaxy s25 ultra for everyday use. I keeps me organized with my school and work schedule and I use my AI and bixby to help me just by my voice. My phone has long battery life and fast charging. I would recommend I give it a 10 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and responsive..
on May 12, 2026
Posted by: SmoothE611
[This review was collected as part of a promotion.] This phone has great picture and sound quality from my Gallaxy Buds 4 Pro earphones are excellent t. The AI language Translation on phone calls is really helpful. The phone has a lot of storage capacity. Android 16 with One UI 8.5 runs great on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra is great!
on May 12, 2026
Posted by: ElectronicsGeek
[This review was collected as part of a promotion.] The Galexy AI is easy to use, and accurate. It understands me the first time and quickly returns accurate information, I double check.
I used the S25 ultra for work and personal, its powerful enough to do multiple searches while I'm on the phone with crystal clear calls.
The gaming is superior to all other phones I've had. No lag, amazing color and perfect blending.
The S pen is my new favorite, it's fun to draw with, write notes and color.
Overall this is an amazing phone, 10/10 recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IM IN LOVE WITH THE AI
on May 12, 2026
Posted by: HMMMMMMmmmmmm
Hijust like the computer and the freaking TV commercial say
Written by a customer while visiting Samsung US
Customer Rating
4
Good for some everyday tasks
on May 12, 2026
Posted by: NotAnAIAgent
[This review was collected as part of a promotion.] The Galaxy AI has been helpful in many cases especially for translating some words or selecting text from an image.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and ease of use
on May 12, 2026
Posted by: Tony1212
[This review was collected as part of a promotion.] The build quality, the appearance, and the design of the phone are great, I get compliments everywhere I go. The ui and menus are simple and easy to navigate and galaxy also makes my use more streamlined especially as a student.
Value
5
Written by a customer while visiting Samsung US