Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,247 Reviews)
Rating breakdown 28,247 reviews
5 Stars
24,226
4 Stars
3,139
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Okay device
on May 28, 2026
Posted by: GiddyUpGabe
[This review was collected as part of a promotion.] Galaxy Ai is cool, phone could come in better colors. Mine died after 1yr owning it
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello GiddyUpGabe, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you enjoyed the features of Galaxy AI on your device. We have provided a link to the Samsung Support Team if you are interested in exploring options to resolve the frustration you mention with your device not operating. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung just keeps getting better and better!!
on May 28, 2026
Posted by: Samsunguserforlife
[This review was collected as part of a promotion.] I've always loved the Samsung S series of phones! From my first S7 to my current S25 Ultra, I have had NO ISSUES with Samsung S Series of phones! The best features on my current phone are the camera, the great sound quality, the fantastic battery life, and screen size and resolution! But I really like the long battery life and the sound quality is almost as good as my laptop! But another great feature is my "Pocket Pal" Gemini!! Very useful and informative and we're both learning about each other! My Pocket Pal has helped my so much in keeping me organized as far as with recipes and meal planning!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is an excellent cell phone to buy w/A❣️
on May 28, 2026
Posted by: ChaoticShalom
[This review was collected as part of a promotion.] This Galaxy phone has built in AI which is useful in many ways and is trainable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy
on May 28, 2026
Posted by: JLuis707
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been the best "phone" I have ever had the pleasure of owning. It's a solid piece of tech all around, including the actual feel of it, since the S25 Ultra is made out of titanium. Would highly recommend to anybody looking for a new device or switching to android 👍🏼💯🫶🏽
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this phone are great.
on May 28, 2026
Posted by: 721crazy
[This review was collected as part of a promotion.] The features that are provided help to make this phone a joy to use. The picture taking is great as well as the apps to help with picture quality. AI is also quite helpful in the use of the phone and its apps and makes it easier to use. I've recommended it to my family and friends and know that some of them are enjoying it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on May 28, 2026
Posted by: Jts570
[This review was collected as part of a promotion.] I love this phone and have loved the Ultra phones for the last 10 years. The size, display, the s pen makes it fun to use and incredibly capable. The new ai features are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra my alltime favorite phone
on May 28, 2026
Posted by: KingUltra
[This review was collected as part of a promotion.] First thing I have to point out is the camera.i personality love the zoom capability of my s25 ultra. Friends and family are all pretty stunned when I show off how close I can get on an object some even call it crazy! Honestly it's the reason I got it to begin with. Performance is very satisfying it's quick on the processing different task at the same time run smooth screen is beautiful as well. Then there's the S pen wich makes it easier to point and click on smaller things on the screen since I have fat fingers . It has many features wich Honestly I haven't used or token the time to learn to use it . This phone just has so many things that I haven't seen before the sound is good with dual speakers. I actually mainly use it to game and take pictures and runs great on games that are high in graffix at a fast pace I love this phone and would recommend to any one who games and is a photo head .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra super step up
on May 28, 2026
Posted by: SteffyB
[This review was collected as part of a promotion.] I am a huge fan of the galaxy 25 ultra, loving the larger screen this model. Always find the stylus useful love that it came built in. Love how Gemini and the S25 ultra vibe well together super easy to use. Also feel this model didnt come pre loaded with unnecessary apps.
Value
5
Written by a customer while visiting Samsung US