Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,336 Reviews)
Rating breakdown 26,336 reviews
5 Stars
22,583
4 Stars
2,912
3 Stars
512
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Love all the features and spec of the s25 ultra
on June 10, 2026
Posted by: Camaro22
[This review was collected as part of a promotion.] I love using the galaxy ai especially when it comes to cleaning up pictures to make it look like a high quality picture with high definition.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great!!
on June 10, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] I love this phone. I love the more fairer with pen to hot down quick notes or right my patient schedules and tasks down.
I love the Galaxy AI to crop unwanted things out of pictures and fill in the background.
The camera is high quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] Haven't had any problems and this phone takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its honestly the best.
on June 10, 2026
Posted by: Wsamsungfone
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone because the AI when I want to change your picture is just flawless. And I think that it does a excellent job at watching videos and gaming and it's pretty much a mini pc. I love it! Ty Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A very good phone, I wish it was a little tougher
on June 10, 2026
Posted by: Dieseldawg
[This review was collected as part of a promotion.] I love the the white phone. Love that they kept the stylest from the note. The ai is a great feature and is getting better. I have had galexy since the note 8 and will continue to get them. I do wish there was a satellite option and android auto was more setting options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Bring back the old screens from s10+
on June 10, 2026
Posted by: JennaRose
[This review was collected as part of a promotion.] I miss the old screens from the s10+.. miss removable SD cards and 512gb internal storage. Samsung went downhill with phones after s10+. The s5 active galaxy is what made me stick with Samsung phones but I tried multiple new top of the line galaxy phones since and nothing compares to the older style screens and durability.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there JennaRose, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device is not meeting your expectations. We have provided a link to the complete manual for your device to help you best adjust the display settings to align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Definitely enjoy the spen and galaxy ai features
on June 10, 2026
Posted by: Roystaa
[This review was collected as part of a promotion.] Galaxy ai makes everyday life a little simpler! I would recommend the galaxy s24 edge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with amazing features!
on June 10, 2026
Posted by: S26UltraGai
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra mainly for landscape photography. In absence of a DSLR camera, this phone suits all my needs.
The Galaxy AI feature keeps me hooked to latest technogical advancements and also makes life easier. Whether it's translations or quick questions, Galaxy AI resolves them all. Finally, in true sense it is a smart phone!
Value
5
Written by a customer while visiting Samsung US