Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,339 Reviews)
Rating breakdown 26,339 reviews
5 Stars
22,587
4 Stars
2,912
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Love my Samsung
on May 25, 2026
Posted by: MIZZANNGEE
[This review was collected as part of a promotion.] I have always owned Samsung and utilize the features it includes such as the Ai assistant to help me with shopping, household repairs, car repairs and so much more. The newest update allows me to use Ai to remove items/people from photos I've taken but needs a retouch. I pair my phone with my Samsung tablet and can start something on my phone and finish on the tablet if needed. I really like the feature when I can find a movie on my phone or be watching anything on my phone, tap my phone to my Samsung television and it quickly and painlessly transfers. I could go on for days on the amazing features of this phone but until you get one, you just won't understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a phenomenal experience!
on May 25, 2026
Posted by: Ramster3D
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra less like a normal phone and more like an extension of my brain. The display is incredible for movies, late-night scrolling, and research rabbit holes. The anti-reflective screen makes everything feel softer and easier on the eyes, especially at night.
Galaxy AI actually feels useful instead of gimmicky. I use Circle to Search constantly while watching videos or browsing, and Writing Assist helps clean up messages, organize thoughts, and rewrite things faster when my mind feels overloaded. The voice transcription and summaries are also surprisingly accurate and useful.
The camera is my favorite part. I don’t just take photos — I capture atmosphere. Night videos, HDR, zoom shots, neon lights, sunsets, and rainy streets all look cinematic on this phone. The stabilization and detail make everything feel movie-like without much effort.
The stereo speakers and Dolby Atmos are insanely immersive for movies, music, and ambient audio. Samsung’s customization is another huge reason I love it. One UI lets the phone actually feel personal instead of generic.
The S25 Ultra feels built for people who live deeply through technology — people who create, overthink, multitask, and want a phone that keeps up with their mind instead of slowing it down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great !
on May 25, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] The galaxy ai is amazing ,it has the answers to everything ,it's very helpful ,I love this phone !
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hello Sunshine, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the capabilities of your device, and the accuracy of Galaxy AI. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on May 25, 2026
Posted by: Cdiggs1993
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete Android phones ever made.
The titanium frame feels premium without being overly flashy, and the slightly rounded corners make it far more comfortable to hold than previous Ultra models. The 6.9-inch Dynamic AMOLED display is stunning. Colors look rich, brightness is excellent outdoors, and the anti-reflective coating makes a real difference during everyday use.
Performance is another major strength. The Snapdragon 8 Elite for Galaxy chip handles everything effortlessly. Apps open instantly, multitasking is seamless, and gaming performance stays stable even during long sessions.
The Galaxy S25 Ultra delivers nearly everything you could ask for in a flagship phone.
The titanium frame feels premium without being overly flashy, and the slightly rounded corners make it far more comfortable to hold than previous Ultra models. The 6.9-inch Dynamic AMOLED display is stunning. Colors look rich, brightness is excellent outdoors, and the anti-reflective coating makes a real difference during everyday use.
Performance is another major strength. The Snapdragon 8 Elite for Galaxy chip handles everything effortlessly. Apps open instantly, multitasking is seamless, and gaming performance stays stable even during long sessions.
The Galaxy S25 Ultra delivers nearly everything you could ask for in a flagship phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed, great features
on May 25, 2026
Posted by: Gabyd12
[This review was collected as part of a promotion.] The phone has a beautiful design, love the titanium material that helps when it drops on the floor. Excellent speed with T-Mobile, exceptional graphics & AI features. Overall im extremely happy with the upgrade I made from my Note 20 which was also amazing for 5 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a fresh new thought
on May 25, 2026
Posted by: Chop2chop
[This review was collected as part of a promotion.] From work to home to camping outdoors I've used this phone for all my needs I listen to music on it I watch shows and catch up on books and when I have a question the built in Ai answers my questions fast and informative letting me learn and pick up the answers I need fast and simple when I need them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Multi Tool
on May 25, 2026
Posted by: JayRay
[This review was collected as part of a promotion.] This phone is truly superb, offering a seamless blend of high-end performance and intuitive design. It feels like a tool crafted for those who value precision and efficiency in every interaction.
The device seems to attract a specific kind of user: highly intelligent and passionate individuals who refuse to settle for mediocrity. It appeals to those who are driven by a deep curiosity and a desire to maximize their potential. Using this phone isn't just about communication; it’s about having a sophisticated engine that keeps pace with a fast-moving, ambitious lifestyle.
The device seems to attract a specific kind of user: highly intelligent and passionate individuals who refuse to settle for mediocrity. It appeals to those who are driven by a deep curiosity and a desire to maximize their potential. Using this phone isn't just about communication; it’s about having a sophisticated engine that keeps pace with a fast-moving, ambitious lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed, great features
on May 25, 2026
Posted by: Gabyd12
[This review was collected as part of a promotion.] The phone has a beautiful design, love the titanium material that helps when it drops on the floor. Excellent speed with T-Mobile, exceptional graphics & AI features. Overall im extremely happy with the upgrade I made from my Note 20 which was also amazing for 5 years.
Value
5
Written by a customer while visiting Samsung US