Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,340 Reviews)
Rating breakdown 26,340 reviews
5 Stars
22,587
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best Phone Upgrade I’ve Ever Made
on May 25, 2026
Posted by: Emoeski
[This review was collected as part of a promotion.] I’ve used a lot of smartphones over the years, but the Samsung Galaxy S25 Ultra is on another level. From the moment I turned it on, I could tell Samsung put serious attention into performance, design, and user experience.
The display is absolutely stunning — bright, smooth, and crystal clear whether I’m watching videos, gaming, or just scrolling social media. The camera quality is incredible. Pictures come out sharp, vibrant, and professional-looking even in low light. The zoom capabilities are honestly mind-blowing.
Battery life easily gets me through the entire day, even with heavy use, and the charging speed is impressive. The phone feels extremely fast and responsive with zero lag while multitasking between apps.
I also love the premium feel of the phone. It looks sleek, feels solid in hand, and definitely stands out. Samsung really combined power, style, and innovation into one device.
If you’re thinking about upgrading, the S25 Ultra is worth every penny. Easily one of the best smartphones Samsung has ever made.
The display is absolutely stunning — bright, smooth, and crystal clear whether I’m watching videos, gaming, or just scrolling social media. The camera quality is incredible. Pictures come out sharp, vibrant, and professional-looking even in low light. The zoom capabilities are honestly mind-blowing.
Battery life easily gets me through the entire day, even with heavy use, and the charging speed is impressive. The phone feels extremely fast and responsive with zero lag while multitasking between apps.
I also love the premium feel of the phone. It looks sleek, feels solid in hand, and definitely stands out. Samsung really combined power, style, and innovation into one device.
If you’re thinking about upgrading, the S25 Ultra is worth every penny. Easily one of the best smartphones Samsung has ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over all best phone ive ever bought
on May 25, 2026
Posted by: Greatphone
[This review was collected as part of a promotion.] The new AI feature on my 25ultra is awesome does more than I ever dreamed it can do all kinds of stuff the possibilities are endless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE!LOVE! LOVE!
on May 25, 2026
Posted by: NaNa26
[This review was collected as part of a promotion.] I absolutely love my Samsung phone. I use it daily for all the things. Streaming videos, social media. I use AI for school and everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but you guys have been slacking
on May 25, 2026
Posted by: Swifty00
[This review was collected as part of a promotion.] Overall good phone, but this rollout is nothing like the game changer the s21 ultra was. Its like you guys are making minor tweaks and slapping a new 1800 sticker on basically the same phones. I didn't even want to early upgrade to the s26 ultra bc of it.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Swifty00, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover all of the enhancements and changes to your device including Galaxy AI. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing...
on May 25, 2026
Posted by: Galaxylove
[This review was collected as part of a promotion.] I've had almost every galaxy model they have made.... i love them more as they come out!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still Love It
on May 25, 2026
Posted by: ForLoveOfTheGalaxy
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra. I have noticed some minor changes, the flashlight feature is barely usable. The S23 flashlight was amazing. I cant turn vibrate off using the side buttons anymore. I have to put on DND. Otherwise, the Galacy S25 Ultra is still a great phone with lots of features. Maybe one day the magnet on my phone case won't interfere with the S Pen. :)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on May 25, 2026
Posted by: Joeking2903
[This review was collected as part of a promotion.] Galaxy Al is the bomb 💣 and I love my phone, watch and ear buds!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on May 25, 2026
Posted by: W0203470
[This review was collected as part of a promotion.] This is the best phone I had so far. I exclusively buy Galaxy phones. I have other phones.
Value
5
Written by a customer while visiting Samsung US