Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,811 Reviews)
Rating breakdown 26,811 reviews
5 Stars
22,994
4 Stars
2,960
3 Stars
520
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Nice to have the pen to sign documents.
on March 28, 2026
Posted by: Riken2187
[This review was collected as part of a promotion.] Galaxy ai is super handy and always there when I need it. Answers all my questions. This device is great for gaming, and using a pen to sign documents or make fun pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I grew up to have a calculator in my pocket.
on March 28, 2026
Posted by: PCreepy
[This review was collected as part of a promotion.] Galaxy AI is fun. Hasn't become very useful yet. It needs more personality and needs to listen better. Not good at understanding street slang and how to sound tough. I want to speak with a system that talks like me.
I want a system that understands my dark humor and need for expletives.
The fact that I don't have a left arm due to an amputation is lost on the graphic generator. It refuses to remove a limb from images because it goes against some community standard... but you'd think that AI would want to be ADA compliant and be understanding of people with disabilities and differences.
Kinda sad that nobody spoke up before launching the software to mention inclusiveness and how that looks for many, many, people.
I want a system that understands my dark humor and need for expletives.
The fact that I don't have a left arm due to an amputation is lost on the graphic generator. It refuses to remove a limb from images because it goes against some community standard... but you'd think that AI would want to be ADA compliant and be understanding of people with disabilities and differences.
Kinda sad that nobody spoke up before launching the software to mention inclusiveness and how that looks for many, many, people.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My first pick
on March 28, 2026
Posted by: Laguera1313
[This review was collected as part of a promotion.] I'm going to say I will always pick a Samsung product over anything so far the galaxy phone are My favorite phone I have ever had but I have had a lot of problems with this one just don't have the money to change it 😔
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far Loving it...
on March 28, 2026
Posted by: Simplybrokken
[This review was collected as part of a promotion.] I thought s26 ultra was going to be different from the prior version.
Bigger, more options...
Not much difference.
Other than that great phone
Bigger, more options...
Not much difference.
Other than that great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has excellent features
on March 28, 2026
Posted by: Sheryle
[This review was collected as part of a promotion.] Had been needing to upgrade my Samsung 22ulta 5g, the new phone will be much needed. The GALAXY AI will be something to watch out for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra - Top of the line exp.
on March 28, 2026
Posted by: KingTigger
[This review was collected as part of a promotion.] This device had been one of the most joyous experiences with technology that I have ever had. Up until I got this amazingly diverse, incredibly versatile and unbelievably designed and intentioned device, I truly had no idea of everything a "cell phone" could do and how many (if not all) of the different aspects of my life can be enhanced in some way, from minor improvements to game changing reinventions, by having and allowing this device to assist me. It is truly a wonder and having it has improved my life dramatically.
From the intuitive assistance of Galaxy AI and Gemini to the completely customizable experience offered by the S25 Ultra, this device is as good as it gets in every category I can think of. Memory, processing speed, camera quality, accessories, connectivity, ease of use, customizability and functionality, the Samsung Galaxy S25 Ultra is undoubtedly the most superior device I have ever had the opportunity to experience and I would highly recommend to anyone that might be considering this as an option for their next device to do themselves a favor and choose the Samsung Galaxy S25 Ultra. Trust me on this, you won't be disappointed. For those who go a different path, I wish you the best of luck, bonehead. For those who followed the path to enlightenment and chose to infuse their lives with the game changing experience and privilege that inherently comes with the Samsung Galaxy S25 Ultra, I salute you and commend you on you decision. You can thank me later-ENJOY
From the intuitive assistance of Galaxy AI and Gemini to the completely customizable experience offered by the S25 Ultra, this device is as good as it gets in every category I can think of. Memory, processing speed, camera quality, accessories, connectivity, ease of use, customizability and functionality, the Samsung Galaxy S25 Ultra is undoubtedly the most superior device I have ever had the opportunity to experience and I would highly recommend to anyone that might be considering this as an option for their next device to do themselves a favor and choose the Samsung Galaxy S25 Ultra. Trust me on this, you won't be disappointed. For those who go a different path, I wish you the best of luck, bonehead. For those who followed the path to enlightenment and chose to infuse their lives with the game changing experience and privilege that inherently comes with the Samsung Galaxy S25 Ultra, I salute you and commend you on you decision. You can thank me later-ENJOY
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Navigation and Features
on March 28, 2026
Posted by: Exyle69
[This review was collected as part of a promotion.] I love the easy navigation and features the S25 compared to the S20. The only downside is the fact you can't add an SSD card for extra storage like with other devices, but this still get a 5-Star...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to date
on March 28, 2026
Posted by: TowGod88
[This review was collected as part of a promotion.] My s25 ultra is a business owner dream, and cannot be compared to any device built to compete with it. The galaxy AI feature sets the bar so high because it will do everything that you can do except charge itself and take selfies. I drive on a daily and the hands free option will ensure that texting and driving or picking my favorite song can be done without taking my hands off the steering wheel. The durability omg, now thats a force to reckon with. I have put my phone through alot and yet I still get asked if I have a new phone every time a clean my screen. When I got my new galaxy watch lets just say it was a match made in heaven, my phone literally paired itself the moment the watch was on my wrist, kinda scared me TBH. How is that possible, how did it know, idk, what I do know is, that added another reason as to why I would NEVER stop using samsung galaxy devices. I want to thank the manufacturer of this device because it has truly made my life easier and the roads safe with the new galaxy AI and we cant be luckier than to have such intelligence looking out for our livelihood.
Value
5
Written by a customer while visiting Samsung US