Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Galaxy AI Integration
on August 7, 2025
Posted by: SamsungLovefromIA
[This review was collected as part of a promotion.] Thoroughly enjoying the Galaxy AI integration on my new Galaxy S25 Ultra phone. The Ultra is ideal for work and personal use and with the integration of AI I can get through my task list even faster than before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very solid overall
on August 7, 2025
Posted by: User24
[This review was collected as part of a promotion.] The hardware in this product is great, the screen is the best one I've seen in a mobile device and the processor makes the phone feel lighting fast.
The Galaxy AI features are pretty handy and work well most of the times. Being able to cleanup an image or edit some text right when you need it is great.
I think the only downside of the device
is the same thing android phones have been struggling with, which is the interaction between third party software and hardware. While Samsung software runs smoothly and feels great to use, some third party apps can have an impact on the experience.
is the same thing android phones have been struggling with, which is the interaction between third party software and hardware. While Samsung software runs smoothly and feels great to use, some third party apps can have an impact on the experience.
While cameras have been great on photo mode, I think there is still a little bit to polish regarding video.
The customization and ability to remain fluid is the strongest point for the S25 Ultra, it feels like it can handle anything with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Galaxy AI features
on August 7, 2025
Posted by: AdrianAce
[This review was collected as part of a promotion.] The best phone brand by far and I love the new Galaxy AI features. I've always had Samsung since the Galaxy S4 and now I've always been using the Ultra version ever since it came out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on August 7, 2025
Posted by: Cddj1970
[This review was collected as part of a promotion.] S 25 Ultra, quality product, easy to use. As always with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Download issue
on August 7, 2025
Posted by: Deep
Very slow Very bad I have 40 days now but not good working myself Very bad experience 😕
Response from Samsung USBy R&R Team, August 7, 2025
Hey there Deep, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing with your device. We have provided a link to an article to help you with the speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have need for any reason. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Samsung Community
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features!
on August 7, 2025
Posted by: DirtyDoug416
[This review was collected as part of a promotion.] I am currently learning the how to use the new Galaxy AI and it is teaching me a lot! I also love the features that I can utilize in my photos and videos! Grandkid pictures have never been so much fun to play with!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent photography phone
on August 7, 2025
Posted by: SwiftBlaze
[This review was collected as part of a promotion.] The main reason I went with this phone was for the zoom capabilities, image quality, and device storage for pictures and video. Having 5 lens made a world of difference when need to take pictures or videos at different distances.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super phone
on August 7, 2025
Posted by: Cynxxoo
[This review was collected as part of a promotion.] I love the screen size and the pen it came with. Easy note taker. Everything moved from old phone seamlessly. Takes wonderful pictures. I love the new AI features it will help you write what you want to say and it translates other languages.
Value
5
Written by a customer while visiting Samsung US