Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Getting use to it
on August 11, 2025
Posted by: Vampire5152
[This review was collected as part of a promotion.] Don't like the fact that I have to download everything all over. Don't know if that's the phone or the transfer.
Value
3
Response from Samsung USBy R&R Team, August 12, 2025
Hi there Vampire5152, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to adjust to the changed and enhanced settings and features. We have provided a link to the full device manual to assist you further in aligning the settings to your preferences, and discovering the new features of Galaxy AI. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A fantastic all around device for my mobile needs
on August 11, 2025
Posted by: GothamGorilla
[This review was collected as part of a promotion.] I really wated the S25 Ultra because of itts premium design and vibrant QHD+ Dynamic AMOLED 2X display. Powered by the new Snapdragon 8 Elite for Galaxy and 12GB of RAM, it delivers flawlessly fast performance. The advanced camera system, led by a 200MP main sensor, captures breathtaking photos and videos, while the integrated Galaxy AI features redefine mobile interaction. With its S Pen functionality and powerful battery, the S25 Ultra is the benchmark for flagship smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features helpful with jobsite task
on August 11, 2025
Posted by: LLCONTRACTORS
[This review was collected as part of a promotion.] Ai is helpful in many ways I use my phone for work as well as personal i will continue to recommend this product to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new phone, a new life
on August 11, 2025
Posted by: Galaxy7
[This review was collected as part of a promotion.] Galaxy Ai has been so helpful to my daily routines because I can check the weather quickly without the necessity of unlocking my phone, it's so helpful to translate text, I haven't try the translation during calls, but now that I know that will be a helpful tool as well, but I think one of my favorites Galaxy Ai functions is with the edits of my photos and edits, I'm planning to do some edits with the photos and videos of my girlfriend and I just to make her smile, have funny details, some other more cute and romantic and also wanna try to upload some media to the internet for content of the two of us, so this tool will help me a lot.
This new cellphone has help me a lot because I had another that didn't work to well because of the memory, but with this new one I don't have to worry about that and the duration of the battery is to good too, I only charge it like once a day.
Is a fast cellphone, is easy to use and I really like the design of it, also I like how big is, it feels more natural to me.
And for the last part I really like listening to music and the sound and reach this cellphone has when I play music, I just love it.
This new cellphone has help me a lot because I had another that didn't work to well because of the memory, but with this new one I don't have to worry about that and the duration of the battery is to good too, I only charge it like once a day.
Is a fast cellphone, is easy to use and I really like the design of it, also I like how big is, it feels more natural to me.
And for the last part I really like listening to music and the sound and reach this cellphone has when I play music, I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Technological Marvel
on August 11, 2025
Posted by: B0SR0K
[This review was collected as part of a promotion.] This phone is a cheat code for any task you're facing. The addition of Gemini AI makes light work of anything you ask of it. The level of intelligence and responsiveness dwarfs other competing household AIs. The speakers are noticeably louder and clearer than the Note 9 this upgrade replaced. It truly is an upgrade in every way possible. The camera takes beautiful crisp images and records videos that really encapsulates the moments you are capturing. The battery lasts days before you will need to recharge. The screen is large and easy to work with, as is the keyboard I am using to type this out. I haven't got a single negative thing to say about this device. I paired the Galaxy Bud 3 Pros and the quality and depth of sound will please any audiophile. Samsung knocked it outta the park again with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on August 11, 2025
Posted by: Bobberboy11
[This review was collected as part of a promotion.] Great performance, very lightweight and dependable. This is the first phone to invent me to start trying Galaxy Ai and so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone - Mini computer
on August 11, 2025
Posted by: Samsungclub
[This review was collected as part of a promotion.] I have been using Samsung phones for very long time. The phone quality is top notch. Additionally every upgrade on the phone always got new features that helps user alot. For example when upgraded my phone to Samsung s25, the updated AI version was awesome. It removed the barrier to communicate from english speaker conversion to other supported language on the active call. Overall I am happy with Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ A True Leap Into the Future
on August 11, 2025
Posted by: JDL101
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few weeks now, and it's hands down the most impressive smartphone I've ever owned. Samsung has taken everything great about previous models and supercharged it with next-level AI capabilities.
First off, the AI-powered camera is just phenomenal. Whether I’m taking low-light shots, portraits, or zooming in from insane distances, the phone automatically optimizes every setting to deliver stunning, professional-quality photos. The new AI Video Stabilization makes handheld footage look like it was shot on a gimbal. It's unreal.
The AI personal assistant is smarter and more intuitive than ever. It anticipates my needs throughout the day — from suggesting calendar changes based on traffic to auto-organizing my emails and texts by priority. It even drafts responses for me using my writing style!
Battery life is another area where AI shines. The phone learns my usage patterns and adjusts performance to maximize battery efficiency. I can easily get a day and a half of solid use without needing to charge.
The on-device AI translation and live transcription features are also incredibly useful, especially for work and travel. It's like having a real-time translator.
Value
5
Written by a customer while visiting Samsung US