Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Future of AI in smartphone is here!!
on August 18, 2025
Posted by: Rameshlovesgalaxy
[This review was collected as part of a promotion.] I’ve been really impressed with my Samsung device — it’s reliable, smooth, and handles everything I throw at it. Whether I’m streaming my favorite shows, watching movies, gaming, or keeping up with sports highlights, the performance is consistently sharp and immersive. For work, it’s been a huge help with multitasking and productivity, and for everyday use it keeps me connected without a hitch.
What makes it even better is the integration of Galaxy AI, which adds smart, practical features that actually make daily tasks easier. From simplifying translations to enhancing searches and content creation, it feels like having an extra layer of intelligence built right into the device.
Overall, my Samsung device has become a central part of my life — whether it’s for fun, entertainment, or work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone, My Brain
on August 18, 2025
Posted by: 7201958
[This review was collected as part of a promotion.] I use my phone 7/24 for talking, games, videos, photos, taking notes and reminders. I would be lost without it. My phone is my brain, my alarm clock and my wallet among other things. A total must have in life!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is far more the best in b the S famil
on August 18, 2025
Posted by: GHOSTFACE1
[This review was collected as part of a promotion.] And guess what when it comes b to a smartphone and it's inter actions galxely has you covered with AI tech.it can pretty much what you want b it to.im not gonna spill the beans now.but buy one b rent one.just get one.then you'll see what b im saying.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Step up from two generations ago!
on August 18, 2025
Posted by: SheenCall
[This review was collected as part of a promotion.] Beautiful and bright display, fantastic for watching YouTube and other video steaming apps. Feels very fast, snappy and super responsive to touch. The fingerprint sensor works very well, I don't have to try to unlock more than once, unlike some previous devices. I never thought would actually use the Galaxy AI but there are some genuinely useful features, like deep diving in the settings to customize more, helps both taking and editing pictures, helpful for rephrasing messages or emails if you need to. Overall, this is definitely a step up if you have an older generation and feels well worth the money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra stands out as a flagship that
on August 18, 2025
Posted by: Shiv1234
[This review was collected as part of a promotion.] Galaxy AI & One UI 7: Designed as a true AI companion, the S25 Ultra can understand and act on natural commands across text, speech, images, and video—making interactions more intuitive than ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Capabilities compared to other brands is on point
on August 18, 2025
Posted by: drdz73
[This review was collected as part of a promotion.] Galaxy AI at your fingertips, with this device it makes it easy-to-use. Seamlessly use it for everyday when questions arise , Galaxy AI is there to help.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 to S25
on August 18, 2025
Posted by: Wakaimono
[This review was collected as part of a promotion.] The S25 boasts flat edges vs rounded from like the S24s. Much better. Screen protectors fit and stay on. I like the cameras and the ability to edit them with Galaxy AI and turn then into something fun or funny is great. The phone becomes a sketch pad for the grandson. Love it. Been using Galaxy devices since the S7, they only keep getting better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lighter and more responsive than my S24 Ultra.
on August 18, 2025
Posted by: Macazian
[This review was collected as part of a promotion.] Coming from an S24 Ultra to the new Galaxy S25 Ultra is a breath of fresh air.
Here are some of the key Pros:
1) Much lighter to hold than my previous S24 Ultra. Imaging watching a movie on the device for over 2 hours. I used to get sore arms. I do not any longer. It feels like Samsung has reduced the weight by approximately 1/3.
2) Galaxy AI features are fantastic. I love editing photos by generating missing data in blank parts on my images using Samsung's cloud AI and the stylus. This has helped me tremendously to clean up or add to old photos. I also love how it can select text from within an image file, say a screenshot. And convert it into editable OCR text. An example is when I have misspelling from a live post within Instagram. Instead of deleting my post, I can highlight the image and convert to a copy and paste text for me to correct the words, then repost it.
3) Finally, it feels much snappier than my S24 Ultra. I do not have to hard reboot the device when I update over 10 APPs from the PLAY to reinitialize cache and optimize the APPS again. It already optimizes the APPs on real- time when it updates them instantly from the store. Also, during rare and necessary reboots, evening loads a lot quicker. Common APPs such as Facebook and Instagram feels a lot snappier to use as well.
Only minor CON is that the stylus is not bluetooth-aware as was the S24 Ultra for remote picture taking. But I have my Samsung watch for that. So not really a CON for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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