Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
AI Superhouse
on August 19, 2025
Posted by: Iobrian
[This review was collected as part of a promotion.] This phone can do anything and everything you need it to. The build in Gemini AI helps a lot with day to day planning and even complex tasks like school and other needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I Thought
on August 19, 2025
Posted by: LawLaw
[This review was collected as part of a promotion.] I always have love the galaxy products, but this S25 is just not their best phone. The sound is not all that, but the cameras are great. Anyway I will continue to use. Because I love galaxy, always have the galaxy watch 7. And it's very nice! Thanks
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi there LawLaw, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided links to a few resources to help you with the audio quality of your phone. We have also shared a link to the Samsung Support Team to offer assistance if you continue to experience this frustration with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy access to apps. Takes great pic
on August 19, 2025
Posted by: Steelz
[This review was collected as part of a promotion.] Great for streaming sports or basically any information you seek.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and lots of storage
on August 19, 2025
Posted by: Bamboo
[This review was collected as part of a promotion.] Calls, texts, photos, social media is how I use my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on August 19, 2025
Posted by: KEKO2025
[This review was collected as part of a promotion.] Galaxy AI knew of the features of the phone.. Samsung best brand ever. Love my phone. All I cam do with the phone is super powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it's speed and it's looks
on August 19, 2025
Posted by: Tj37206
[This review was collected as part of a promotion.] Very fast looks great and dose everything i need and more it still surprises me with all the stuff it can do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome oled screen with world's best camera
on August 19, 2025
Posted by: Sonofgunn
[This review was collected as part of a promotion.] The AI is great. I have used the stylist for taking pictures and circling items.And it comes up with accurate information about whatever i've circled from a photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery seems to not last very long
on August 19, 2025
Posted by: MotoLisa
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra every day for almost everything. I use Galaxy AI for my Google searches, I use it for shopping, food takeout, researching, pictures...what amazing pictures it takes too! My life is in my phone. I love using the S pen for editing pictures too. I was never able to do the same things w my finger. I do wish the battery lasted longer. Also if I have my location on and im on a video call my phone overheats. Idk why it matters that my location is on but it didnt do that until I started tracking myself.
Great phone. Very happy with it!
Great phone. Very happy with it!
Value
4
Written by a customer while visiting Samsung US